I spent a 1/2 an hour in the store. Setting up a auto pay to find out it was never done. I've been with AT&T for 15 years and they would not even take the charge off. $35 for being a couple days late is horrible.
February 2023
I went in to see about getting an upgrade, Rod was very kind and helpful. I was actually looking for T-Mobile and my guidance took me to AT&T which was a very pleasant experience. It didn't take long as it was the end of my day and I got my new phone and changed from T-Mobile to AT&T
February 2022
Excellence in customer service!!!!! I can't remember names but I think Tia and Alfonso were their names.....Two different trips two excellent CSR!!!!
