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7:30AM - 4:30PM
22431 Antonio Pkwy, Rancho Santa Margarita
Banks
“10/10 for professionalism as well as follow thought. One of the most knowledgeable realtors in Orange County. She got me into my dream home and made it such a great experience!”
9AM - 5PM
24300 Paseo De Valencia, Laguna Hills
Banks
“This bank is amazing. They are not only excellent and efficient in their delivery of services, but the bank is like the lobby of a five star hotel. We recently moved our accounts from our previous bank, who are "woke" and inefficient, to Farmers and Merchants, who are the opposite of "woke". All of the employees we have encountered have been more than helpful and friendly. Thank you Ida Baker, David Leahy and the manager, Michael. We appreciate your personalized attention and friendly interactions. You are the best.”
“I went in and was helped out by Omar Rios, he was a very helpful, respectful, knowledgeable, informative, professional individual. He helped me with the refinancing of both my vehicles, and helped me apply for a personal loan to help alíviate the high interest rates on my credit cards. He definitely went out his way to do what was necessary to ensure my necessities were met. After all his help I felt the need to start banking with this bank seeing how much they care for their members. It's safe to say I'm now a new happy and satisfied Nuvision member.”
“After went some different locations can find right person for solve my problems she is Mersedeh Nezami very passionate so professional either end of day was tired too around 1 hours consulting was very useful did very good job”
“Every time I have need help with doubs and settings they all been work efficiently and kindly, the manager is super accessible, you can tell they busy, but still manage to get great customer service at all times.”
“NEED BANKING SERVICES, VIST HELYA M!!5 Star Service with a Warm Heart and Genuine/ Sincere Personality. Our Family Visit for Banking felt like Coming Home! Helya never Wavers in Support....Upholding The Values of JP Morgan " Serving our Clients ". TREAT YOURSELF don't Cheat Yourself. Visit Helya M and the Laguna Hills Family!!!”
9:00 AM - 5:00 PM
24085 El Toro Rd, Laguna Hills
Banks
“I love banking at this CHASE branch! During the whole covid thing, many banks limited hours, reduced services, and shuttered some locations. Even though they closed a closer, more convenient branch on Alicia Parkway, I enjoy the better experience here. I have been a customer with another bank for over 35 years. Over the last few years, they have let me down. During covid, they absolutely made my life miserable, save my favorite teller who was always so sweet and understanding. A check re-order took two weeks, instead of the usual seven business days. Customer service was of little help. Tried to get it fixed in person, oh but not on Saturdays-CLOSED!!! Frustrated, at my wits end, and with no appointment, I appeal for assistance at this branch. Despite his helping numerous customers with safe deposit boxes, and other needs, JAYDEN offers to address my dilemma. Just like that, I have a new checking account, printed checks, transferred balance, all my problems fixed in ten minutes! My other bank is one big disappointment. I was originally dealing with CHASE while handling my father's estate, at the San Juan Capistrano branch. Nice staff there too. My recent experiences at this branch, even during covid, have all been extremely positive. Staffing has increased to meet demand-two to three windows open every visit. I just have to commend a recent addition to the already excellent teller team. If you have the good fortune of being assisted by TORI, you will delight in her sparkling personality, as well as her thorough and efficient handling of any transactions you require. I do not use the drive thru or ATM at any branches, as I rather prefer the in-person experience. Call me old fashioned, but many of the customers here are seniors too, and we like that CHASE understands it is what us customers want. Also, ample parking is always available here. To the Branch Manager; please acknowledge JAYDEN & TORI. As a retired manager in customer service operations for 37 years, they exemplify every trait you want in an associate. The whole team here is stepping up, keep it going!!”
“I was at this bank today asking for help regarding how to sign in to view my credit card status and some other issues, a gentleman in the bank (don't know what's his title/position) help me patiently and remained polite manner from start till end, his name is: OMAR LANDA, I like this guy!”
“After went some different locations can find right person for solve my problems she is Mersedeh Nezami very passionate so professional either end of day was tired too around 1 hours consulting was very useful did very good job”
“After went some different locations can find right person for solve my problems she is Mersedeh Nezami very passionate so professional either end of day was tired too around 1 hours consulting was very useful did very good job”
10AM - 4PM
24211 Paseo De Valencia, Laguna Woods
Banks
“I want to appreciate Mena of BOA, Paseo de Valencia for excellent customer service. She owned my case (closing my mom's custodial account) worked, followed up, updated me, maybe couple of weeks, all the way to the end. Thank you and commend you for all your hard work in my case. You're the best!!!”
10AM - 4PM
23711 Moulton Pkwy, Laguna Hills
Banks
“I never write a review, but last week I went to this BoA and It was so quite, not busy at all and they gave me a 5 star service, I don't live close by but I will drive a bit farer to get this type of service”
9:00 AM - 5:00 PM
25632 Alicia Pkwy, Laguna Hills
Banks
“If you are considering establishing a banking relationship, I highly recommend setting and appointment with Josiah. He greeted us with a smile and he took the time to ask us our needs for the account. This made the process smooth. Excellent customer service skills. Thank you Josiah for assisting us.”
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“I have worked with Lucas in the past for our tanning company and he always provides great service. We have recently talked about getting additional capital to help our company expand into more locations. I am more than happy to recommend is STRADA!”