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“Love this bank. Just wish I could park in the atm spot on weekends and perform 10 minute transactions. I don’t care if the beach parks in other spots just not the 3 ATM spots”
9:00 AM - 4:00 PM
299 Ocean Ave, Laguna Beach
Banks
9AM - 5PM
U.S. Bank Area Served, Laguna Beach
Banks
“I had the opportunity to work with Martin Scott at US Bank for the very first time, but not the last one. I am a real estate agent from the city of Long Beach, CA who needed to refinance two properties. I had the fortune to find Martin Scott. I started looking for different mortgage lending companies on-line and I was able to talk with a few mortgage lending officers. In my opinion, it is a big difference working with on-line mortgage lending companies and with a local mortgage lending company. First of all, with on-line companies, they make you think you will get a good interest rate, you will need to pay higher fees and higher discount points, so at the end you will pay more. Secondly, communication is an important factor in any finance transaction. For a first home buyer, for an experienced investor, or for a realtor helping borrowers to buy their dream home, good communication is one of the most important factors in any transaction. Working with on-line mortgage companies was not good at all. You would feel abandoned in your financial transaction. Last but not least, in my opinion, working with on-line mortgage companies, you are one transaction more. They work with volume of transactions, and I feel like you are just another number. Also, they work with certain parameters where your information criteria might not be in these parameters, in this case you may not be able to fulfill your financial transaction. With Martin, communication was very good. Even when he was unable to answer the phone call, he texted me and acknowledged that he received the call and called me right back. Also, he was able to guide me in other different steps on the transaction. In my opinion he went "the extra mile" as a mortgage loan service officer. My wife and I are thankful for his assistance in this transaction. My "Kudos" to Martin! I mean it!”
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“Wells Fargo goes above and beyond. I walked away from my withdraw in a hurry to do laundry and a month later they have noticed and returned my cash. You are Wonderful.”