9:30AM - 6:30PM
12816 S Inglewood Ave, Hawthorne“I want to say Glen at the UPS store on 120th went above and beyond for me and has excellent Customer Service and I truly appreciate him, give him a raise or promotion, He deserves it !”
“Excellent service. One of the employees. He is very kind. And he is patient when we are not very familiar with shipping procedures, etc. I highly recommend him.”
“Everyone's so friendly and very ProfessionalI never have a problem when I go there. Thank you everyone for definitely knowing what customer service is all about. ?”
“The people in this company are so well educated in the shipping and packaging side of things, and it just made my entire experience, super easy and allowed me to get back to my business while I trusted them to take care of my packing. If I can give them more than five stars, I would, especially because I've dealt with other companies in this industry that were just so bad and it is so refreshing to finally find a company that stands to the highest quality and customer service like these guys do.”
“Do you totally hate it when you miss delivery at your house? And you're worried that you would probably miss it the next day?They make it really easy at the FedEx ship Center to collect your package.Even though on the receipt stuck to my door, it said to come by after 3 o'clock, I got there a minute before 3pm and had my package and was out the door within five minutes!There is ample parking in front. On my recent visit, there was only one employee working, so keep that in mind in case you see a line waiting. He was so pleasant and cheerful. I wish I had asked his name but he didn't have a name tag on and I didn't want to come across weird ;)TL/dr: easy pleasant pickup of my FedEx package”
“Do you totally hate it when you miss delivery at your house? And you're worried that you would probably miss it the next day?They make it really easy at the FedEx ship Center to collect your package.Even though on the receipt stuck to my door, it said to come by after 3 o'clock, I got there a minute before 3pm and had my package and was out the door within five minutes!There is ample parking in front. On my recent visit, there was only one employee working, so keep that in mind in case you see a line waiting. He was so pleasant and cheerful. I wish I had asked his name but he didn't have a name tag on and I didn't want to come across weird ;)TL/dr: easy pleasant pickup of my FedEx package”
“Carlos the manager of this facility is the most customer oriented person I have ever encountered in my life.
I was expecting a lost luggage from LAX by FedEx, I was told by the 1-800 number that I can pick it up on Saturday at the Hawthorne location. After driving 1 hour 30 minutes , it wasn’t there. He went above and beyond and found my luggage. I’m so grateful as I needed what was inside. Thank you Carlos. You deserve a raise! This encourages me to use FedEx instead of UPS. I have never had this experience with any other shipping company.
Thank you, thank you!”
“I remain loyal to the post office and its ability to provide quality service despite the Postmaster Generals attempts to send it to privatization. This particular branch shows me that my hope for the future of service to the public can overcome bad policy decisions. My mom and other family members were postal employees, as was I for 4 years in the 1960's. I appreciate good service and as a former window clerk, I really commend them for bringing their "A" game.”
“I've been dropping off packages at Alpha Postal for over a year, and i am absolutely thrilled with the service. Vanessa is friendly and knowledgeable, and always treats customers nicely. They're prompt and reliable. Recommended!”