Cell Phone Stores near Gold River, CA

30 locations found near Gold River
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“Leo really went out of his way to help me! He knew right away how to fix the issue. I had a weird phone problem that required a customer service phone call. Leo made the call on my behalf.I felt Leo could have easily told me that I had to contact customer service myself and he went out of his way to correct the problem.Thank you Leo!Great customer service and kind man.”

4.1 Good8 Reviews

“12/21/2023: OOOOOoof~My iPhone screen cracked~I must visit First Response Phone Repair!!!! Customer Service Support, Joanna stated it will take an hour and an half replacing screen; however, to my surprised, utter delight, the iPhone screen was replaced in 45-minutes! WOW!!!! In addition, I purchased a privacy screen and an Otterbox protecting my iPhone; I do like the Otterbox but, the privacy screen is difficult using a computer screen stylus and doesn't allow using the Face ID Recognition. Oh, well . . . Regardless, I'll return should I need a cellphone repaired or need cellphone accessories.”

4.6 Superb213 Reviews

“Verizon employee Hugo was the best! He was patient and went over and beyond to help me set up a new phone. This particular Verizon store has na amazing vibe and everyone is super friendly! I have not received this service from any other store!”

4.5 Superb56 Reviews

“I went to this At&t store (close to the Costco). Hope was the associate that helped me. The line wasn't too long, which was nice. I needed some information from the app that I couldn't find. She helped me find what I was looking for. Hope said the app is not that easy to maneuver if you don't know what to look for. (paraphrasing of course) Thank you At&t and Hope for all of your help. Great phone service as well.”

4.7 Superb33 Reviews

“I come in here more than I'd like to, but customer service has been great every time. We kept hitting roadblocks trying to get my watch working, and I wish I could remember her name but she went beyond looking for a solution and tried a few times. Any questions I had weren't blown off and the staff was friendly.”

4.6 Superb37 Reviews

“Went in to get a cellphone screen fixed and the charger port fixed/cleaned... everything went to smooth. The guy working was so nice and respectful. The best customer service I've had in a VERY long time. Super good pricing too.”

4.2 Good193 Reviews

“Carlos and Tina spent almost 4 hours diligently trying to resolve an issue with metro trying everything to make the transfer fail. Carlos and Tina are a perfect example of how customer service should be done. Bravo!”

4.3 Superb62 Reviews

“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”

4.3 Superb59 Reviews

“I had the best customer service from Juliana, she was professional, kind and went out of her way to make sure that I was taken care of and understood my plan. She and the other representative, Kayla was helpful as well. I will definitely choose this store for all my Verizon needs and purchases!!”

4.3 Superb43 Reviews

“Hi I just came form metro and talked with Scott and Mike and what great service! They really cater to people who are not very technologically adept and help with set up and educating the new buyer!”

4.9 Superb14 Reviews

“Went in to see about switching phone services. I was helped by Raymond who was super informative & welcoming. Im glad I decided to come in & switch services! Nice clean store & great shopping center. Definitely recommend coming here. 10/10 ! Excellent customer service !”

4.4 Superb31 Reviews

“Saleh was fantastic. He was absolutely charming. Incredibly helpful. He helped with something nobody was able to help me with and no my phone is no longer a hassle to use!”

4.9 Superb13 Reviews

“My iPhone 14 started acting up, and from what I read online, it was probably due to the last update, even though that was a few weeks previous. I called ATT Customer Service three times to get help; they checked my home internet, and the wi-fi service was fine. Yet my phone said I had no internet, even though I could open some apps. I finally went to this ATT store (I didn't get their names), but she fixed it! It turns out it was my VPNs causing the issue. What a relief! This will be the store I go to if I ever have a problem again and will buy my next iPhone here.”

4.3 Superb29 Reviews

“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”

4.1 Good60 Reviews

“I always come to this place to pay my bill when I'm in town last time I was here with a broken phone staff here help me choose the right phone and help me transfer the data from my broken phone this place has a lot of different type of cell phone accessories so I had huge selection to choose from they also help me install a tempered glass which I always have hard time doing by myself thank you guys.”

4.5 Superb17 Reviews

“Moe is such an incredible salesman! I was very insecure coming in to sign up for new service and he made it seamless and informed me on ways to make this new bill easy and comfortable for me and my family. I've been dealing with a lot of stress and I was overwhelmed by this purchase until Moe saved the day!!! Thank you again Moe for being the kind man you ARE!”

4.3 Superb22 Reviews

“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”

4.2 Good25 Reviews

“I was happy I went there Tasha took really excellent care of us made sure we understood everything that was happening and was very helpful I was impressed how she did as many things as she could to help more than one person at a time she needed more help but everything went smoothly I would go back and be served by Tasha gladly”

4.2 Good24 Reviews

“03/18/2024 I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations. From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action. He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ's knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan. The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”

4.1 Good30 Reviews

“I am 64 years old and not very modern technology oriented but I did just buy Samsung Galaxy A23 5G which I love and want to know everything about it. I went to Cricket store because I received messages to update the software and needed WiFi for that. I was slightly frustrated because I didn't have WiFi. That's where I met Hakeem who immediately put the smile on my face. He was super friendly, knowledgeable and helpful. He took time to explain to me how everything works, let me use WiFi in the store to update software and I left very happy with this incredible service. Thank you Hakeem and Cricket.”

4.2 Good21 Reviews

“Verizon store was actually more helpful and knowledgeable about their products and plans vs. Over the phone. Leo helped us alot with setting up our phones and tablets.”

4 Good47 Reviews

“I came in with a list of issues and they were extremely patient with me and helped me solved them one by oneI also had issues with Apps for my banking and it won't launch but they were able to spend almost 40 minutes helping me with each issue ♥️I would recommend them to my friends and family and encourage everyone to walk in to get the best deal ?Thank you guys ??”

4.6 Superb9 Reviews

“2/9 - UPDATE: Change my review to a 5 star since I was contacted by customer service and all my issues was resolved. I can't believe this company did this. I'm lost for words. You can read my issues below, but at the end they took care of their customer and I will be back to do business with this company.Be aware of hidden fees at this location. They don't tell you about it. I just bought 7 items from this store and realized afterwards of the hidden fees and activation fees that I was not told about. $39.99 for phones and $24.99 for tablets and watches are the hidden fees and will be charged in the store. Activation fee is $35, which will be on your bill next bill. I was also told watches were $5 a month, which now I have realized the plan is $10.1/3 UPDATE: This just keeps on getting worse. On all my trade-ins I was told I get a $800 credit, now I'm realizing on one of the lines I only got around $400 because it was an older phone.1/3 Update: I emailed the corporation per there request.2/9 - Changed my review to a 5 star. I got an email from their customer service and they took care of everything. I got refunded for the store charges and all the other errors. I will continue buying from this company.”

4 Good36 Reviews

“EXCELLENT services, I got a GREAT ? "MOTO G STYLUS" and got the best killer deal for it!!!!!! I went here out of the blue; while waiting on my daughter to finish testing down the street from here, it was literally the BEST decision I could ever made :-):-):-):-)”

4.2 Good17 Reviews

“Staff was busy with another customer when we came in but said hi and got to us as soon as possible. She was very helpful and was able to help us and the customer behind us without us feeling ignored”

4 Good30 Reviews

“Came here get new protector screen and switch over to boost mobile. Girl who attended me was such a very helpful and sweet person she made my visit very good !! This girl gets the job dob good and fast!!”

4.2 Good15 Reviews

“What a very pleasant experience at this location. I'm on a trip from Reno Nevada to the Bay area, needed a phone case and was in a pinched. Called and spoke to a gentleman named John, let me know that they had phone cases in stock for the phone I needed, pulled off the highway ... by the way literally right off the highway "Great, convenient location" walked into the store and was greeted with a smile. John showed me the different options, although the prices for these cases are extremely expensive but then again this is retail. Found the case I needed, was in and out in no time. If you're the owner of this location and you read this, please give John a high five and buy him a Starbucks ? - you can tell from his enthusiasm that he enjoys his job, he's very knowledgeable and overall has great customer service skills. Thank you for making this process so easy for me john, happy holidays and God bless you all.”

3.9 Good54 Reviews