This is one of the best Apple stores in Los Angeles... The last service I received there, one person know how to my Apple ID...
October 2023
This location is not helpful at all. If you're late to an appointment, they give you a ridiculous wait time for an issue that shouldn't have even happened. I would avoid this specific store when needing service.
September 2023
Consistently slow service at the Genius Bar. Staff seems to be working hard, but noticeably understaffed for the amount of traffic the Americana gets.