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“Heller always delivers unparalleled service with a superb product alongside of said service. Whether working with the team on a timepiece or jewelry for my wife, I am always confident in the quality and value I am receiving. Brandon and the team overseeing the watch department are very different than others across the county. They have genuine knowledge and a passion to match the watch enthusiasts who continuously choose to shop with their brand. The entire team treats clients with respect and you can tell they value your business. I will continue to choose Heller for my watch and jewelry needs.”
10:30AM - 4PM
375 Hartz Ave, Danville
Watches
“Ordered a wedding ring for my future husband from Dioro Jewelers, and I couldn't be happier! The process was fast, and the ring was exactly what I wanted. Highly recommend!”
“Best customer service provided by Shaun! I went to buy this specific infinity pendant which was not available and he ordered and got it for me in 2 days! This was exactly as I asked him in the picture and I also ended up buying couple of other things which are so beautiful and elegant! I highly recommend this store with amazing customer service and best jewelry!”
“Jhovelyn and Mai are both excellent workers. They are very kind and professional. I was not planning to buy anything but ended up buying 2 beautiful diamond rings and 1 diamond earring. Thank you for the excellent customer service.”
“Michael T at Zales in Stoneridge mall is the best. He help me find a wedding band was extremely patient and even multi task to helping me keep my son calm and answered his curiosity to his kid questions to jewelry. Thank you for your phenomenal clientele and kindness. I am happy I was able to find a wedding band to suit me best.”
“Brett was so much help and was great to work with. Helped with engagement ring, wedding bands and resizing. Even though we were on the other side of the country, it was seamless to work with him. Highly recommend him to anyone looking for any jewelry.”
“I needed a custom made engagement ring because my wife's profession requires that she wear rubber gloves and typical settings would snag and tear. After looking at some of his work, I chose Boris to do the job and the results were reasonably priced and magnificent.”
“I'm so happy I found this place. The owner did a wonderful job on my gold bangle bracelet. The bracelet had been fixed twice by different jewelers. Nowhere near this workmanship. He was able to replace the clasps on my pearl bracelet without having to restring it. Wonderful job. He also fixed the broken watch band on my sons watch. No need to replace the band as I thought. The work he's done is a lost art. His attention to detail and the workmanship is just wonderful. He takes pride in his work and he very nice too. I recommend.”
“Went on the hunt to two sentimental pieces fixed up. I had a hell of a time finding a silversmith but a local jeweler recommended this place as they only did platinum and gold rings. The place is unassuming and kind of cluttered at first sight but there are literal hidden gems everywhere. The store owner Scott knows his stuff! He's eccentric for sure but a brilliant craftsman and has a great passion for what he does. Once you get him talking, you understand how invested he is in his craft. Doesn't have conventional customer service skills but does have genuine joy when customers are happy with his work. And the price was reasonable. $30 for upsizing my ring and $20 for my other project. (Not posting as it is a gift). I left a very happy customer and will be back for a few of his custom pieces. If you are a thrifter, silver wearer or just love thing-a-mabobs, this place is for you!”
11AM - 8PM
2015 Stoneridge Mall Rd, Pleasanton
Watches
“Go see Mo ! My dad bought me a very expensive watch here. I wasn't crazy about it. I wanted to exchange it for another watch but a brand Zena doesn't carry. I called and asked what I could do. Moe special ordered what I really wanted from his wholesale contact and then matched the best price I ever found on that watch! He treated my Dad and me like family.”
“Filled with Aloha Spirit. I've gotten multiple pieces from them, including my wedding bands. Great selection of beautiful Hawaiian jewelry. The staff are courteous and friendly!”
“Called to get a quick battery change on my watch. It was fixed on the spot, time set, cleaned and ready to good. Great service. I loved supporting this local business of 25 years!”
“On 9/16 July visited this store to purchase my daughters gifts. The sales man went above and beyond to assist me in the endeavor. Great work. I will return for future purchases:)”
“Took a moderately expensive watch in for a battery replacement and a cleaning/tune-up as it was lagging by about 1-2mins per week. I arrived 20mins before closing to an empty kiosk. Assuming he'd closed early, I started to walk away but luckily he saw me from accross the mall and rushed back to help me. He quoted just under $50 for the work and began immediately. The final price was exactly the same as his estimate. While waiting I grabbed some food but spent a bit too much and ended up being short by $2 when it time to pay. He graciously let it slide. Today, 3 Months later, the watch is still running great without any loss of time. 10/10”
“Wonderful service and they have a vast selections of watches for all budget. Big thanks to Dibesh for helping me find the perfect watch. Dibesh is very knowledgeable about the various watches that they offer. It was a pleasure. Highly recommend!”
“Love love love this place. This makes service number #2 they worked on my first wedding ring and it was beautiful this time I worked with Mohammed and he was a joy to work with he made sure my ring in my Pindingt was nice and done on time I will bring all my business to this company and I will tell a friend how good they are”
11AM - 7PM
2962 Livermore Outlets Dr #265, Livermore
Watches
“A place for all the great watches are in the store by Fosil and we have a good chance of finding good things. We also brought a watch for baterry and bits of the chain removed for free. Baterry was a fair price and came with warante in India. Every one was good to help and count times I drive very far and it is worthit. Also better deals than at deisle, i got left feling happy ending for sure”
“I give Fossil Livermore 5 stars due to their quality watches, selections, and customer service. However, one down side of this place is not due to the company nor the employees, but it is actually due to the types of customers they receive. These customers have failed society or have known that they are failures of society. Thankfully, their establishment is spacious but there were multiple occasions of horrid odor due to the stank of the customers. I feel remorse and sympathy for the workers that have to put up with the rudeness and odor of the customers. Love from the UK.”
“I am a regular shopper at Versace store and I always find good stuff and good prices at Livermore Outlet.I always have a great experience here especially with the salesperson ‘ Joan’He is very helpful & quick to answer any questions.”
“I ordered me a Promaster Skyhawk from the worldwide web dot citizen dot com and the customer care gent, Harshit, told me that any Citizen Store can size for me. When I went in the man told me they do not service third party purchases and I needed to leave. They also said that they are not affiliated with Citizen or change batteries. Is this a real store or an outlet franchise. I am confused. I said if they do not size, then return and they refused service and asked me to leave. I think this is wrong is it ?”
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“I was super skeptical about making a large purchase online. In a world where scams are everywhere the one-on-one, fast and constant communication put my nerves at ease. Michael sent an invoice and a link to a payment site. Within minutes of making my payment I had a text message from Barons, and email confirmation. Shipping was extremely fast and the watch was well packaged. I would buy from Barons again and definitely recommend them!”