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“What a great banker Ms. Jocelyn Johns is. It is my first bank account in U.S. and she helped me with everything i need. She answered all my questions with patience and wisdom. She taught me how to setup mobile banking and gave me great advices for good credit score.Thanks mam, really appreciated it.”
“Sandra ( I hope I am spelling her name correctly) helped me today . Oh my Goodness. She is adorable. So friendly, so kind. Very welcoming. I went there for the first time to just cash out a check and my interaction with her took almost 10 minutes. Because she wanted to make sure if there is anything else she can help me with my banking needs and she did . They are going to call me to help me with a loan . She deserves a promotion.”
Open 24 hours
495 Hickey Blvd, Daly City
Atms
“Branch Manager Theresa Chew was so wonderful. She walked me through all the options of personal and business accounts and helped me prepare the paperwork in advance so that I only needed to sign the documents and shorten my time at the branch office. Personal banker Mark B. Canlapan has also been very responsive, quick and helpful with the preparation of the paperwork and getting the accounts open and activated as soon as possible.I can't speak to the other people at this location, but Ms. Chew and Mr. Canlapan were very professional whom I highly recommend.”
9:00 AM - 12:00 PM
3 Serramonte Center, Daly City
Atms
“Sandra ( I hope I am spelling her name correctly) helped me today . Oh my Goodness. She is adorable. So friendly, so kind. Very welcoming. I went there for the first time to just cash out a check and my interaction with her took almost 10 minutes. Because she wanted to make sure if there is anything else she can help me with my banking needs and she did . They are going to call me to help me with a loan . She deserves a promotion.”
Open 24 hours
33 Southgate Ave, Daly City
Atms
“Recently, I was the victim of internet scam and the personal banker with the first name Joseph was the one who extended me an incredible amount of help and care. He provided the warning about being careful with wire transfers since they are unreversible. When I realized that I made an mistake with wiring funds to an unknown bank, I rushed back to the bank. Although I arrived a few minutes passed closing time, Joseph recognized me and opened up the front door and allowed me to place a report. Though the wire transfer had gone through, he directed me to call the Fraud Unit and by doing so, the funds were kept on a hold at the receiving bank. Then yesterday, Joseph called me to follow-up on my fraud situation. When I checked my accounts balance, I found that all the funds had been returned to my account. His professionalism and concern will be something that I will remember and hold onto for a very long time.”
9:00 AM - 4:00 PM
99 Serramonte Center, Daly City
Atms
“I came in with my elderly dad to help him with an acount issuse. It was a rather involved process and issue with an outside institution and Bank of America. We were greeted by Krizhna Soriano. She was very friendly and patient with us. The brank was really busy, but she kept checking in with us through the process. Her patience, kindness, and help were much appreciated!”
9:00 AM - 1:00 PM
329 Gellert Blvd, Daly City
Atms
Open 24 hours
239 Westlake Center, Daly City
Atms
Atms
Atms
Atms
“I want to thank the ladies at this back I came in Monday late around 4pm. To get my settlement check cashed. I didn't have a bank account , but my check was made out to them. They were able to get verified in a hour and I got all my money. I will definitely be back, I don't have a back account , but I may just try this place out. And they saved me the hassle of getting my money taken by the check cashing place.”