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July 2023
I opened a new account at this brunch on June 2023. I was helped by a very nice, welcoming associate; Gitanjali Misha.She was willing to help and tried her best in a complicated situation. I appreciate her time and effort.
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July 2023
I am grateful for the help from Christine Guo the client experience associate manager who assisted me with account activation issue during my stay at San Jose. I will introduce clients to her.
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January 2023
Got a check for Ticketmaster refund from HSBC. The HSBC branch in Cupertino would not cash. Asked to speak to manager. Made me wait. Same thing. HSBC is a bank!? Their check..