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“I have been coming to CUSOCAL Ontario Branch since 2000. The whole entire staff always go the extra mile when it comes to customer service. Thank you so much for all your do I truly appreciate you all.”
“Called regarding a Zelle transfer not showing on my account. The representative who took my call was very cordial, polite, respectful, and very knowledgeable. She went beyond the customer service I was calling in regards and provided excellent additional information I had been wanting to inquire about. She was patient and took her time explaining it all for me.”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”
“Friendly tellers, drive through ATM, and a CU that's part of the Zelle network. I don't expect much from a financial institution but they really make my interactions with them easy.”
“New customer my old bank merged with this credit union, was a a pleasure to do business with Stephanie, she is very patient and understanding, she helped me set up my account even on cell phone. Excellent customer service. Thanks”
10AM - 5PM
1520 N Palmetto Ave, Ontario
Credit Unions
“My family have been members for at least 30 years. Staff are personable, friendly and very helpful us all. From the administration to loans we’ve had many great experiences. My thanks to Georgina, Jennifer, Maryann, Gloria, Jesse and several more. We appreciate the personal and professional service.”
“I love this location and Arrowhead Credit Union as a whole! Their customer service has always been great, in person and over the phone. I have been a member for almost 20 years and look forward to seeing them continue to grow in the years to come.”
“We have been members of the United Methodist Federal Credit Union for about ten years. They have provided excellent service to us. Although it is on-line banking, when we need to reach someone, they return our calls promptly. We have a checking account,, a savings account, and a loan for a vehicle. We are very happy.”
8:30AM - 4:30PM
188 E Arrow Hwy, San Dimas
Credit Unions
“My Heart belongs to MY POPA in the heavens EOW 10-10-22 The staff is AMAZEBALLS Can only say Thank you from my to A L L of yours BLESSINGS to you today and always!!!I Am my Daddy's Daughter LASD RTRD CMDR R C SÁNCHEZ FOREVER my shining ”
“Love having Arrowhead Credit Union so close to home with this new location since I've been with them since 2010. Staff is very helpful and friendly as I expected with ACU. The office is a tiny bit tricky to find since it's at the rear corner of a large building. Hopefully this location will grow and move to the front of the building.”
9:30AM - 5:30PM
1024 W Foothill Blvd, Upland
Credit Unions
“Today went into this Chaffey C.U. This is my first time coming into this Chaffey. I used to go to the one on Azusa. Tricia, the teller assisted me today. Tricia was courteous, nice and very thoughtful. I conducted my transaction. She even wished me a happy belated birthday and asked what did I do. We had a very nice talk. After completing my transaction, she even reminded me not to forget my cane.They even have coin machine. If you have alot of coins, check them out.I would recommend this Chaffey Credit Union. Thank you Tricia for making my 1st visit very pleasant!”
“CCCU is incredible, I have been a member for 3 years and feels like a lifetime. I love the fact that they donate to church’s ministries and Christian organizations and not things as a Christ follower I wouldn’t support.”
“Just bought a car using Autoland. This is a car buying service which you can access through the credit union. First time purchasing a car this way. It was seamless and the rep was so helpful-- I highly recommend buying your car this way. They have access to many dealers which gives them a wide array of vehicles to choose from.”
“I've been with FFCU since 1997 and have ALWAYS received the best service plus no monthly account fees. I have purchased 2 cars through their loan dept with interest rates that could not be beat. Best is the online app--extremely easy to use and always accessible--love being able to deposit checks online--with my phone. My Iphone has face recognition, so unless I'm wearing my mask, I can easily check my account balances, transfer funds, etc. Can't understand the other reviewers that say their money is not accessible Mine always is.”
“I have been an Arrowhead Credit Union member for over 20 years but I haven't really used many of their financial services except checking, savings, and credit card. Lately I have been shopping around for auto financing. I spoke with Justin here at the Montclair branch. He was incredibly competent, professional, and straightforward while also being friendly. Justin did not hesitate to take his time and thoroughly explain everything. Really great experience overall.”
“I expiereinced two of the most profesional representative/teller. There names are Jackie and Latasha. They made me feel comfortable being a long time member, after their listening to the situation, then explained what took place, and what needed to be done, I was out, with problem taken care of. Nothing bad to say, but thank you for your time and understanding. Proud to be a member, will continue to be a member. Much love and respect. Both deserve 10 stars.”
“This branch and there team is amazing , I was having difficulties with a refinance loan and they were able to helpMe out and get me approved I truly appreciate this branch for everything they did for me <3 forever grateful.”
“I have no clue why alot of people are complaining about being able to make a payment online. It's absolutely simple and you can schedule it every month. I've been with this company for three years and have no complaints.”
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“Everyone was friendly and professional. Aracely, customer service is amazing. Everyone was helpful, they had a smile when I walk in. I definitely recommend this bank.”