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December 2023
Was dissatisfied with service i experienced with Arrowhead Credit Union after trying to make a deposit— 3 times with no success. Finally i called the credit union and Elizabeth found a better affiliate credit union that provides ATM and inside the bank services. I am elated for her help.
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December 2023
The woman I talked to was awesome but had to wait 2 hrs for a call back.. like everyone else their cutting back on help which makes more work for the ones they do have.. would have given it a 10 except for the call back wait. The recording said I was 59th in line ???
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December 2023
I had some unrecognized transactions on my Debit card, they assisted in filing the dispute, canceling that card and informing me of the process. it was a very friendly experience in a bad situation but it was handled very promptly. I certainly appreciated the help!