JCPenney is a well-established department store known for its wide selection of apparel and home furnishings. Customers appreciate the store's variety, particularly for kids, men, and women, as well as footwear and accessories. Many find the store to be clean and well-organized, with helpful staff ready to assist shoppers. Reviews highlight the enjoyable shopping experience, especially for those seeking comfortable shoes for work or big and tall sizes at affordable prices. However, some customers have reported issues with the online ordering system, describing glitches that can be frustrating. Additionally, there have been concerns about the ID requirement for pickup, which was inconsistently enforced. Despite these challenges, shoppers express a willingness to return due to the quality of merchandise and the pleasant in-store experience. Overall, JCPenney continues to be a popular choice for those looking for good deals and a variety of options in Chico, CA.
Its an ok mall to buy outfits and apparell, but for some reason exceptionally boring, its like walking through a library or something and you will often find stores closing ahead of scheduled
January 2024
I went into the makeup place to find makeup. Lady was very helpful. They closed at 8, which seemed early.
December 2023
Love taking my parents here. They feel spoiled and they should be
