“The best customer service experience I have had in a long time. Mustafa... sorry, I probably spelled it wrong. It was the best teller experience. He was nice, professional, showed compassion for my situation.Ani helped me with changing over my checking account and updating information.She was compassionate, nice, and knowledgeable. These two are great assets to the bank. Thank you!”
“This credit union has been great. My interest rates were lowered, they are lenient when it comes to late payments(understanding of life’s emergencies) and they are overall quick when it comes to fixing mistakes. I’ve actually been able to see my principal go down over the past couple of years since I’ve been with them. I would recommend them to mostly anyone.”
“WED@1:30PM: Joel (teller) sorted a complex U.S. Savings Bond fiasco I'd created, turning them into cash within 15mins. He's always helpful/proficient/expedient. I'll never go back to Wells Fargo. Veronica (manager) runs a streamlined operation at Chatsworth Chase! Definitely recommend.Mark Hausknecht”
“I just opened a new account and everybody at this branch was very friendly and helpful.carolyn the person doing the start up is fantastic nice and so very helpful,also met Shawn,and dawn very nice and offered help for any needs.a huge thank you all I felt you really wanted me to enjoy my visit,awesome job all.!!!!”
“Convenient location for me so I love that. The drive through is a wee bit tight but that's to be expected in these tight neighbourhoods. Staff is really nice. Garden around the building is pretty and well kept. There's only a handful of parking spots so it can get really packed on a busy day. Good people here. Stay safe out there people and be kind to one another!”
Open 24 hours
10250 Mason Avenue, Chatsworth“I wanted to say that Derek Drinon is an amazing Branch Manager! He saw me waiting and he immediately came to me, and offer his assistance. He rescued me from the problem I was so concerned about and easily help resolve. For that, I am very thankful for. :) Not only was he able to successfully resolve my issue, I can also say that he was very kind, genuine and so warm-hearted. What a great guy! Wells Fargo is very lucky to have him as an employee. He honestly deserves a promotion!!! :D”
“I had a good experience at this bank. At JPMorgan Chase, we weren’t prepared with the necessary documents. When we tried to get them sent over, the staff couldn’t wait and asked us to come back another day. So, we switched to the nearby Bank of America. Even though we didn’t have an appointment, we were attended to after waiting for about ten minutes. A lovely lady was very helpful in processing our card application, and the service felt great. There were only two or three people in line at the adjacent counter. Perhaps most of the reviews are from unsatisfied customers, unlike in dining and entertainment where satisfied customers also leave feedback.”
“Maggie is the best,explains things so is easy to understand and she provides all this was excellent customer service. Christine is the Manager and some of the questions are personal but overall is a good experience compared to the Branch on Devonshire .”
“Dealt with Reuben setting up an Iolta account. A lot of banks didn't even know how to set it up, but they set me up at Wells Fargo in just a few minutes. I would recommend this location for business needs”
“I wanted to say that Derek Drinon is an amazing Branch Manager! He saw me waiting and he immediately came to me, and offer his assistance. He rescued me from the problem I was so concerned about and easily help resolve. For that, I am very thankful for. :) Not only was he able to successfully resolve my issue, I can also say that he was very kind, genuine and so warm-hearted. What a great guy! Wells Fargo is very lucky to have him as an employee. He honestly deserves a promotion!!! :D”
“Let me preface by saying that I don't really write reviews. It's very rare that I do. However, after being greeted warmly and welcomed to this branch by Madison, I had to make a review. My husband and I made a deposit and Madison helped us with the transaction! She was very helpful when my husband and I would ask her questions regarding our account. Madison answered our questions with patience and kindness. This will be our go to branch now!”