“Came in here a few times , needing help on a few accounts, both older and new. i needed things from specific times and dates. Eric was able to help me out greatly, he got everything organized and printed for me. It was lots of papers, took the stress of finding it myself, away. Thank you”
“I have been a member of First Financial Credit Union for many years. I have always had a good experience with them. Recently the branch manager helped me change a car payment date to earlier in the month. This was an example of excellent customer service because I was unable to get this done without his advocating for this on my behalf. So, kudos to you- Jelani Nunez!!! Thank you for keeping me a very satisfied and happy member of FFCU!!!”
“The tellers, customer representatives and managers at this branch are helpful and professional. I always feel welcome when I am at the bank and I know that they have my best "interest" at heart. :-)”
“When it comes to customer service, Payam takes the experience to another level. He is courteous and goes out of his way to ensure that we were provided all possible options for our personal finance needs and took the time to answer all our follow up queries.”
“I give this bank a perfect 5/5 rating! I want to express my utmost respect and appreciation for Ms. Beth and Ms. Mariana Meza. They truly went above and beyond in taking care of me. As someone who is new to the banking system and credit scores, I had many questions about using a credit card effectively to build a good relationship with Chase Bank. Mariana patiently listened to all my inquiries, from basic to advanced, and took her time to ensure I understood everything. She even helped me create my own credit card and add authorized users.Mariana's exceptional communication skills and warm welcome made me feel valued as a customer. Before my interaction with Mariana, Ms. Beth kindly assisted me by addressing a question I had in her office. She listened attentively to my needs and provided excellent service.I was impressed by how the bank efficiently managed a busy day with a full office. Despite the crowd, they handled each client with care and professionalism.As a Chase Bank customer, I am thrilled to have such a convenient branch near my house. The exceptional bankers, like Ms. Mariana and Ms. Beth, truly understand the importance of being helpful, communicative, and supportive. They have exceeded my expectations, and I highly recommend them and this branch of Chase Bank.”
“This is the bank you probably you'd want to have to do business with. The place is safe to use their ATM machine where you can be sure that no one sees you from outside because the machine is inside and only you could get in using your card and if you happen to forget your card while transacting business on the machine, you can be sure that your card is securely taken in by the bank' machine and to set it aside for you when you come back.”
“The best banking experience that I've ever had. Not too busy, good employees, and a nice setting. The banking complex is surrounded by a few homeless people who sleep, drink, and urinate. That's the only drawback. All else, excellent.”
9:30AM - 1PM
8401 Reseda Blvd, Northridge
Banks
“they might be very restricted and atm of their own not much..but they let you use cvs and walgreens etc and no charge. yes they have restrictions but it saves us customers from fraud and many issues.i have been with them 22yrs.. they are a good bank and cautious for us .”
Open 24 hours
19350 Rinaldi St, Northridge
Banks
“This review is for Jazmin Gonzalez's exceptional customer service. She always goes above and beyond to make sure all of my banking transactions and inquiries are not only met but understood. She is very courteous, positive, and understanding. Her communication style and follow up is what sets her apart. I would not be surprised if she is a future Branch Manager. Kudos to her!”
“My wife and I stopped by here to open our joint account before leaving to our honeymoon. When we walked in, there was no greeter so we went to line up to talk to someone working the window. When we got to the window, we told her that we wanted to open a joint account. She told us that they had no rep available so we had to come back in like 30 minutes so we did. I didn't know that opening a join account would take like almost an hour because the rep helping us was having small talk with us and telling us how he didn't like his job. This Chase bank has not ATM machine inside the bank floor but outside where the door is, so keep that in mind.”
10AM - 2PM
9051 Tampa Ave, Northridge
Banks
“I went in to submit some paperwork to update my account. I didn't have my drivers license with me. And the bank teller is so nice to wait while I went out to get it. She gave me some information too about their products.”
“I wish to give a banker named Mathew a kudos or great ? appreciation for his superior service to us yesterday, August 7, 2023, my husband Alex MANALO, and because I am a disabled customer of US BANK, a valuable one at that, for almost 20 years. Mathew had a very knowledgeable, very patient, and very hardworking attitude towards us, and I just wish to extend this to his Manager or Supervisor, that this Bank Employee deserves to be accelerated in his position and compensation and we just hope that every employees of any Company, be it a Bank or other business would possess the same qualifications, have the same attitude of kindness, that Mathew have???Thank you Mathew for your wonderful service to us. I and my husband, Alex MANALO wish you more power, more blessings and greater opportunities for you and your family????God bless you Mathew?????and good luck to you in your future endeavors ??”
“I open an account here . they are so Professional and i was also running late to make a deposit inside the bank but they close at 5! They were nice enough to let me in 5 min after 5pm!!”
Open 24 hours
8810 Tampa Ave, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
“When it comes to customer service, Payam takes the experience to another level. He is courteous and goes out of his way to ensure that we were provided all possible options for our personal finance needs and took the time to answer all our follow up queries.”
Open 24 hours
10181 Reseda Blvd, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
8530 Reseda Blvd, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
9051 Tampa Ave, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
“I just opened a new account. Semyon S. was beyond helpful and efficient in opening the account. He answered all my concerns and made it a pleasant experience. Andrew the teller was helpful as well. Someone please promote Semyon S. or give him a RAISE. An asset to your institution by far.”
Open 24 hours
9000 Balboa Boulevard, Northridge
Banks
“This a very friendly branch where everyone knows you and tries to help. It gives a feeling if personal touch and care. Chris and Karen are amazing and super helpful. I have both business and personal accounts and I am not moving to a bigger bank ever. I get a pesonal touch and care. They make me feel very special always.”
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
“This branch is better than many other Wells Fargo branches I have been in years, I used to go to Reseda but lines over there are Horrible now since after Pandemic things are not same so I guess we need to get used to for ling lines and short staffed.. Tellers and Bankers are amazing at this branch always want to help their customers..”
9AM - 12PM
9000 Balboa Blvd, Northridge
Banks
“1 1/2 minute read:Four years ago I opened a checking account at this Branch. Several of the original were transferred. Nevertheless, the good service continues.At this location, Bank of The West has served the Northridge community very well. It’s a very small branch.Consequently, and many times INEVITABLY, change leads to improved progress.Guess what?! This Bank of The West will be moving to a new location. I won’t give details now, as I’m informing GOOGLE MAPS of the move.Stay tuned, OK. Thanks.”
“My mother and I had made an appointment with banker SARAH CLEARLY. Our situation was a bit difficult, we had spoken to a few representatives on the phone but we were left with more questions. However Sarah was very helpful and went the extra mile to contact different departments that may be able to assist. She was very friendly and explained every step she was taking. Throughout the appointment my mother and I felt ensured we came to the right person. Definitely recommend.”
Open 24 hours
8707 Lindley Ave, Northridge
Banks
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
19789 Rinaldi St, Northridge
Banks
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Most times I've gone here , it is Felix whom assisted me. This is the warmest person in the branch. No one smiles there...but Felix.Felix is professional, personable and makes my Cathay Banking experience less transactional and robotic. My husband and look forward to doing our banking at this branch specifically with Felix.”