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“Ok so I typically write reviews about restaurants and hotels etc, but I have to take a second to give credit where it is due. I love Vans, always have, and the store located in Topanga mall is top notch. I shop here regularly and the customer service is always "off the wall" (see what I did there?) :-) Anyway I MUST give a shoutout to my girl Pearce who hooked it up with some new kicks and even laced them for me! Great job girl,amazing customer service!”
“I really like that store and I have to say that Stacy Kleinz the store leader manager was simply outstanding she was very patient , sweet and very professional taking care of me and fix the problem that I had with my orderI will come back for sure .. see you soon Stacy”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“shout out the goth girl who told my mom to get me the black heart shaped purse instead of the pink one . no idea who u r but i owe u my life . also thank u for modelling ur black heart purse for my mom bc that sold her . 10/10”
“The customer service at this store is superb!!! I mean, WOW!!! I walked in and needed a particular shoe and Pablo exceeded all my expectations!! I will be coming back !! Thank you for making my son's wishlist come true!”
“I agree with another reviewer that unfortunately most of the clothes online can never be picked up at the store. If there was a way to make this happen quicker that would be awesome. It would be lovely if they could increase the inventory at this store or get quicker shipping from corporate. Otherwise it's better just to ship from the online site.”
“This is the best sneaker store in LA. Not only do they have sneakers, but they have designer, streetwear, and their own clothing brand. They carry brands like Chrome Hearts, Gallery Department, Supreme, and more. They have been at the Westfield Topanga for a couple years now and I don’t see them leaving soon. I love doing business with them. Im happy to spend my money here!”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“I went to Champs store today looking for basketball shoes for my son.
I went inside of the store and I was greeted by this absolutely lovely, amazing woman! Her name was Lily! and she was absolutely amazing!
she asked me if she could help me. I told her I was looking for his basketball shoes for my son and how important it was for me to find them…Right away, without tell me a word, she did something on her phone, and she said , just go to the foot locker next-door. They still have one pair left. and guys… I can’t tell you, how happy I was!!! she absolutely made my night!
I was absolutely blown away with their customer service, it was such a pleasure to deal with people like Lyli!!!
There was also another lady standing next to her . Just as pleasant as Lyli!
I just wanna say thank you guys so much for making my day, making my nigh, and making my son so happy !!! blessings ??????
I wish we could have more people working at the stores like you !!!!
thank you ,thank you ,thank you !!!!
you have absolutely incredible customer service!”
“This store is an exceptional place to buy shoes. Whether you're looking for athletic footwear, stylish heels, durable boots, or comfortable everyday shoes, this store has an extensive and diverse selection. I am eager to return and explore all the amazing options they offer.”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“Buying for a nephew and good thing Jacob was there to help me. Very attentive and patient in bringing out the sizes and colors that I need to choose from. Was only there for like 20mins tops! Wish all shopping experience is like this.”
“Stopped by this weekend. Just wanted toShout out the cashier Justin ! In the topanga location. He had excellent customer service. Gave me a good deal. Very nice and professional. Thank you Justin.”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“I like this store. We keep going to other stores that are very 90s . I feel like I'm getting ready to go to a rave . Not this again! I like the vibe here way better ! More 70s ! Bellbottoms patchwork still hobo chic. The quality is amazing . Always been a huge fan of free people”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“Buying for a nephew and good thing Jacob was there to help me. Very attentive and patient in bringing out the sizes and colors that I need to choose from. Was only there for like 20mins tops! Wish all shopping experience is like this.”
“So, I'm a Converse fanatic. I recently bought an all suede pair, special edition. I shopped online for a shoe protector spray, and left more confused than when I started. I went to this Foot Locker location, got a product suggestion and was out the door in five minutes. The staff was friendly and extremely attentive. Reasonable price points as well. Great experience, will be back.”
“5 stars for Ms. Jacky/Jackie , she was super helpful and came to help right away (It's really a hit or miss with how the employees treat or help you out.) I had asked for a certain size and Jacky found it very quickly. Loved her customer service from another girly who works retail! Very appreciative :))”
10AM - 9PM
6600 CA-27, Canoga Park
Shoe Stores
“I'm rating this Steve Madden 5 stars because every time I come in the girls in there are always nice and so helpful. Like today,I came in looking for some boots and Chelsea went out of her way to do the most for me and I appreciated that. She assisted my mom and myself extremely well. It's people like that,that make the company look good !”
“So, I'm a Converse fanatic. I recently bought an all suede pair, special edition. I shopped online for a shoe protector spray, and left more confused than when I started. I went to this Foot Locker location, got a product suggestion and was out the door in five minutes. The staff was friendly and extremely attentive. Reasonable price points as well. Great experience, will be back.”
“Big selection here. It was busy, but Roderick was so kind enough to help make sure we found shoes for my kids. He really juggled a lot, and the store is lucky to have him! Keisha helped us check out and was very sweet!”
“My first time at this store and I loved it! The clothing and accessories are gorgeous! Unfortunately, we encountered a disturbing experience with a robbery at the mall. This review is for the staff at this store location. The way they handled the situation and made sure we were all safe was so amazing! Emily took charge the during the entire time and made sure we were all okay! While everyone in the mall was screaming and running out, she put herself in harms way and locked the doors and directed all of us to the back for our safely. Emily, Natalie and the entire staff of Madewell...thank you so much for keeping us safe! I will definitely stop by Madewell, not only to shop for the great clothes, but to visit these girls!”
“Been a there a few times and always love the respite the outdoor space offers. And today, we had a truly outstanding waiter taking care of us outside. People think Neiman's is expensive, but the cafe is a steal!”
“**Exceptional Service at the Shoe Store!**
I recently visited the shoe store and had an outstanding experience. From the moment we walked in, the team provided top-notch customer service. They were incredibly attentive, answering all our questions with patience and expertise. The team made sure we found exactly what we needed, and their dedication truly stood out. The kids absolutely love their new shoes! Yovanni and his team are great made our shopping experience smooth and enjoyable. Highly recommend visiting this store. Great prices as well!”
“I had the greatest experience at Jimmy Choo. I called a day in advance to see if my size was available, which it was. Adriana Villalazo is AMAZING. She put my shoes on hold for me. She was very helpful and very knowledgeable on the shoes I was purchasing. She was very patient with me. I wanted to try a few sizes to make sure the fit was perfect and she even took pictures so I would be able to see the difference in the shoe sizes. She went well beyond her customer care. I will definitely be returning. Can't wait for my wedding day, to show my new purchase! Thank you Adrianna”
“Natalia in the women's shoe section is so phenomenal. I am a bridesmaid in a wedding and I needed my shoes approved by the bride. I could wear only nude or gold heels. She must've searched the entire department, brought me EVERY option, spoke to the bride on FaceTime about specifications. She had the most positive attitude and not once complained, and she would've been warranted to complain! She is an amazing employee, amazing at customer service, and she helped me with the impossible. She found a show for me that met all the criteria, was comfortable, and looked great on my feet. THANK YOU NATALIA!! You made a really painful shopping experience as pleasurable as possible. You are lucky to have her!!!”
“I visited topanga store today
Ana helped ne
She was amazing
She helped me find what I need and give me suggestions
Thank you for your help Ana”
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“Alex went above and beyond to help me find the right boot today. He was patient the whole time and really tried to understand my needs. Huge selection and all brands here are top tier. I have been buying boots from here for 8 years now and I have always walked out content.”