“I used to love being able to come here at ANY hour to use the self-service kiosk and mail out packages…now they lock the doors at 8PM. That was really irritating tonight needing to get something important out after I got off work. ? That’s the reason for 4 stars instead of 5.”
“I never thought I'd be posting a 5 star review for a USPS, but here I am! This review is mainly for Larry, who seems like a star employee based on other reviews as well. He's just SO friendly and helpful, and made sure that my many, many wedding invitations were "hand-canceled" - they all made it to their recipients without issues!! Thank you Larry!”
“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”
“Outstanding professional and courteous service. Attention to detail, making sure each step is done properly with care. I highly recommend using Standing Ovation.”
“I love this post office sub- station,staff always cool & professional people,lines aren't normally long on most days, I'm usually in&out in 5min??”
“I ship from here all the time. The owners are lovely people and always super helpful. Plus it’s on Larchmont which makes it easy to park etc. Highly recommend!”
“I moved over this post office from my previous location. The service here runs as need be efficient and down to business. I have heard people be nosey about a previous employee who was in terrible health. Dumbasses like this Rob want to know things that obviously standing in line behind them can not be discussed by another employee. I own a business and you can not give out any personal details period. Get a grip and find a hobby. You take up my time in line with your frivolous complaints. Signed boohoo”
“Michael was very helpful and attentive. He was very friendly and helped me with what I needed to do quickly and efficiently.The location is great as well. The parking isn't as ample as people in these reviews make it out to be. The parking is usually packed, and the parking lines are drawn strangely to where people mispark their cars so sometimes one car takes up two spaces.Besides that there's no long line and wait. Quiet and Clean. Just don't think that the parking lot is huge and plentiful like how these reviews make it out to seem because its not. It is a huge parking lot but half of it is blocked off for employees.”
10AM - 4PM
9663 Santa Monica Blvd, Beverly Hills“Been with this place for literally 7 years and I LOVE THEM! Unbelievably good customer service. Seriously I can't imagine anyone giving this place anything less than 5 stars. Spoiled beverly hills brats are probably the culprits. I can not say enough good things about this place. One time, I was away on business, but needed my friend to pickup my mail. Maria went way out of her way to help me and made it happen. Thanks again!”
“I just wanted to say thank you to Jose for always being so nice and helpful to us. We go to the post office almost everyday and he is always in a good mood. I appreciate his amazing customer service and friendly attitude. We always make sure to go to this post office because of him. Thanks Jose.”
“This is my go-to post office because the staff are friendly and helpful and typically when I go (early morning) the wait time is totally reasonable. Parkings not ideal but there are usually a few spots on the street open if you can't wait a few mins for a spot to open up in the lot.”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“I had a package accidentically delivered to the wrong P.O. Box. Victor, the Supervisor at this branch went above and beyond to help make sure my package was recovered safely. Victor was in contact with me while the package was missing and made sure everything was done to recover the parcel and keep me informed. This package was irreplaceable and Victor made sure it was recovered. Thank you very much Victor and this USPS branch !”
“Came here bcz it was one of the few P.O.s open on a Saturday. The sweet & professional employee working the counter, Brandy, was the BEST. So repectful, zero attitude, and hard working.”
9AM - 2PM
10209 Tujunga Canyon Blvd, Tujunga“For a service that is underpaid and undervalued they always get their job done. The staff at the post office in tujunga is excellent. Usually there is only one person at the desk again due to being underfunded. So usually you have to wait in line for a little bit. But service is thorough and the package gets delivered. God bless the USPS”
“It's hard to find a good post office in LA but this one for sure will be my goto! Security is so tight at the door which may upset people but if you can look past that then this is one of the cleanest, quickest post offices I have been to in the city. It's located in the federal building making it nice location and I appreciated the service I got”
10AM - 3PM
607 Foothill Blvd, La Cañada Flintridge“Initially I posted one star....but an amazing staff member still on the premises at almost 9PM came to the lobby and fixed the self serve machine so I could get a package out. I was writing the review before I saw him. I was initially frustrated because the lobby was locked on the weekend without website notice. I went back Monday and processed almost $10 in postage for a package...no postage issued....tried again....same thing. Someone did not load postage labels in machine properly. Looks like from the jammed labels there were several before me that walked away without their postage, too. I hope to get the second label refunded. I appreciate the employee that went the extra mile!”
10AM - 4PM
11304 Chandler Blvd, North Hollywood“I don't understand the low rating, I've been here twice in the past month and my experience has been really nice. Jose has taken care of my packages both times and he was so helpful and polite; I didn't know how to send a package and he was really patient explaining what I had to do. The office is clean, there's plenty of parking (street & paid lot right next to the building) and staff is friendly.”
10AM - 4:30PM
3950 Laurel Canyon Blvd, Studio City“The line moved quickly and the woman who helped me (she had a very distinctive voice!) was extremely kind and helpful!10/10 post office experience (but beware of parking lot anger issues)”
“Marisa Zavala helped us today. She's super happy. Upbeat. Very welcoming. Super sweet. Love love love her service. She should get a raise. She had great attitude. Thank you for your amazing service. Best person I've encountered at usps.”
8:30AM - 3:30PM
1425 N Cherokee Ave, Los Angeles“Not sure why there are so many bad reviews. I find the ladies there to be friendly, helpful and delightful. I've shipped hundreds of packages without issue.”
“It’s 5 stars based on it is a post office. It gets the job done, no more no less. The line is usually manageable to short. The staff is helpful. Street parking is usually available to stop in. Happy to have a local branch nearby.”
10AM - 3:30PM
5132 York Blvd, Los Angeles“God bless American ??.. I really like coming to this location the people here are very helpful specially if It’s your first time sending something out . If you ask they will assist you from me experience all my questions got answered and they even helped me with a next day delivery option .. I was delighted by how they went the extra mile to aid me thank you guys keep the good work going... stay ? happy”
“Queeny is the best. This post office is great. Things move quickly, always happy to help. Parking is a bit difficult sometimes, but it's a huge lot and its free.”
“⭐️⭐️⭐️⭐️⭐️Very nice staff. Erik and Toya were very nice and helpful. Very spacious place. I am glad that I finally found a substitute USPS that is not as crowded due to faster service and spacious with a Big parking lot.”
10AM - 4PM
12450 Magnolia Blvd, Valley Village“I see bad reviews on this location but honestly it has been the best post office that I have found! I normally drop 60+ items per week and NONE of my packages have been stolen, I used to go to the Van Nuys one and like 8 packages got lost and I had to refund my clients , they’re so nice , there’s a Latina girl helping in the front that she’s always so nice to me , and even the one that scans the packages in the back a told guy he’s also so nice , I really trust them a lot , and I see a lot of people dropping items here and I’m pretty sure they trust this place too , they always have a lot of drop offs”
“I like this post office, everyone is kind and helpful. It gets very busy at peak hours with sometimes only person at the counter, try to go in the middle of the day”
“Friendly, helpful staff in convenient location. I use this post office at least once a week—and often more—to mail out packages and occasional letters. Would give an extra star if the opening hours were extended”
8:30AM - 3:30PM
11420 Santa Monica Blvd, Los Angeles“first, i went to my local post office in inglewood (90045)unbelievably rude, belligerent, untrained in post office procedures.went to file a change of address for someone who is overseas and authorized me as her representative, as requested by her local PO.despite having a letter from the USPS that outlines the process,inglewood clerks refused to accept the documentation, accused me of lying or fraudulently forging the required letter of authorization that i presented, made up a ridiculous requirement that i should be authorized with power of attorney, then threw me out because i wasnt at my friend's local PO.next i went to this PO (90025; my friend's local PO) and night turned to day. treated with respect and courtesy, change of address accepted without question. and a lovely smile from the lady who helped me.”
“Tuan has helped me out so many times, but today went above and beyond as he helped make a box that custom-fit what I was trying to deliver, even after it was past closing! Always trying to help people out, always a wonderful attitude- truly an exemplary employee!”