Bought a $90 sweater that was a bit large for me. Wanted to exchange they will not exchange due to essential's policy. I'm like that policy suck! At least allow for exchange.
January 2024
Make sure to do a thorough check of your items before purchasing or taking the tags off, bc apparently this location doesn't take back unworn manufacturing defects if the tags aren't attached.
October 2023
An employee was following me around the store like if I was stealing. She even came so close to me so she can look inside my bag. Will never be going back to this store.
