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“I have very problematic feet. The owner of the Fleet Feet store in Menlo Park kindly helped me and was fantastic. He really knows his merchandise and spent so much time with me, finding the shoes and insoles that were “just right” for me. He was very patient and kind. You couldn’t ask for better customer service. Their prices are reasonable and Fleet Feet’s return policy can’t be beat as well. I honestly don’t know why anyone would shop anywhere other than Fleet Feet for active wear shoes.”
“Ordered some Scala Women's Visors, for my Mom, from Redwood Trading Post recently. They had the best price I could find online $25 vs $28-$32, but that wasn't the only great part of the transaction. Since they didn't have the colors desired, it was mentioned that they would be ordering more in a couple weeks/month and that they would be in touch when they got them in. Everyone I spoke with was very nice and happy to help, which is appreciated when you get good service! We just received the visors, ordered 4 in different colors.
Mom is very happy! Much Appreciated Team !!!”
“I went in for cleats and they were very helpful. I have feet that are tough to fit, and I've been searching for years for a pair that don't cause toe pain and blisters. They provided great recommendations and were very patient while I tried on lots of pairs. Hope the ones I bought will work out for me.”
“This location is always well-stocked and the staff is super chill and knowledgeable. Last time I came in, Nick was very accommodating in spite of them being understaffed and got me into a sweet snowboard setup.”
“This was my best shoe shopping experience. They literally helped me rid of my knee pain with the best shoe selection. Totally recommend this shop to anybody who wants to get a good pair of running shoes.”
“Cute shop right next to Burlingame High School. Has a variety of rackets- reasonable prices: new $120+. Large variety of Men's clothing...needs more women's apparel...Has a community Bulletin board- which is awesome for the tennis fan. Knowledgeable staff- very happy to be there and answer any questions you may have. They have tennis pros that work out of the shop that teach lessons at the HS courts next door...convenient for many players. Many Adidas tennis shoes and in stock, which is very hard to find. Check it out you will find something you will want to buy.”
“Amazing customer service!! All staff very knowledgeable of their products. 2 staff personally helped size our feet. Very fast, excellent and helpful service!! And the most comfortable steel-toe shoes I've ever worn!! (Compared to industry-leading brands like Wolverines) also they are PFAs-free! (Chemical free!!)”
“I've demoed rackets and had my rackets strung here and they do an excellent job. The people who work here actually play tennis and know their stuff. Vince listened to what I was looking for and suggested 3 demos that fit my criteria and helped me find a new racket that helps me play better with less elbow discomfort. Highly recommended!”
10AM - 7PM
525 Alma St, Palo Alto
Sporting Goods
“What an amazing company! I took in my 97 year old client last week to have a zipper on a jacket repaired. The turn around time for a repair was 12 weeks OR they offered him a new jacket! They didn't have the exact style of his very old light weight fleece and instead he picked out a much more expensive reversible fleece/ jacket AND it was all at no cost to him!!! My client was so excited and is now planning all the places we can go in his new jacket.The prices at Patagonia may seem a bit high to some, but I'd argue that the quality and customer service make it 100% worth it! Also- I almost forgot to mention that my clients old jacket will get donated somewhere by Patagonia and will not end up in a dump or the ocean. Love this!”
“As first hand experience of figure skates fitting and buying. I had no idea what skates were going to work. Lillian did a great job with sizing, fitting, and overall service. She took the time to make sure that I was confident with my purchase.
Terry on the other hand was sharpening blades from skaters. Lillian and Terry’s interaction with their customers were welcoming and overall genuine. I felt confident in my purchase. I will come back here to sharpen my blade when it’s dull.
The skates are so much better than rentals. I swear, the fit was amazing. Unfortunately I couldn’t skate on the ice due to classes and practice, but I can’t wait to try it on the ice.”
“Amazing work as always especially custom Tees, Great service and fast shipping, Justin You are the man !!!! Much appreciated for the beautiful designs u made for us in the past. 6 STARRS ALL DAY”
“Staff are friendly. Courts are nicely kept. Drop in charges are very reasonable. I have not taken any lessons there but I heard from friends that their coaches are very good too.”
“Needed some quick maintanence on a couple of my balls and Ray took care of me in just a few minutes. He adjusted my thumbhole as it was too tight. He opened it up a little on the sides and beveled the edge a bit help with a smooth release. Then on another ball, my finger inserts were way too big and we swapped them out for proper fitting ones. Great service at a reasonable price. I'll definitely be back.”
“This store is awesome. Julian (the owner) is so knowledgeable, caring, and patient. He helped try a bunch of rackets until I found the right racket (Yonex). Highly recommend!”
7:30AM - 4:30PM
1125 N Amphlett Blvd, San Mateo
Sporting Goods
“Joe has been keeping my sails alive the past 12 years and at a very fair price! My 3 sails are each about 560 sq ft and used for 20 days sailing SF Bay each year, with many days at 32+ kts wind, and the sunbrella, leechline, clew, and other components appreciate Joe's attentions every 5-6 years! Joe is very personable, his prices fair, his sail loft on the SF peninsula near my home and boat in SouthBeach, and he has easy drop-off and pickup procedures. I'll be seeing Joe very soon, no doubt.”
“Pros: Knowledgeable staff, great instructors, top-notch gear advice, great jokes, super friendly??♀️Cons: I'm now addicted and spend too much money here ?”
“I am so impressed by how the owner of this store takes care of her customers. She spent a lot of time with my boys to explain them why certain strings are better for them and how to select tennis equipment according to individual needs. We were visiting from SLC, utah and stumbled upon this store and left with an amazing experience. She gave my boys a crazy deal on tennis bag and I am grateful for such kind people who are not just about business and money but experience and teaching. Highly recommend this place.”
“Vuori is one of luxury activewears competing with other two brands in Stanford shopping center. Cannot say whose product quality is the best, but definitely Vuori’s sales associate is on the top in terms of customer services.I visited Vuori several times. The staff is always friendly, showed willing to help, but not aggressive and pushy. One of the recent visits, I tried to find an item that’s sold out from online. I showed the item to one of the staff Noah. There was no inventory at store as expected. However, Noah was going beyond and called both Santana Row and SF stores. Eventually I am able to get the item which I didn’t hold much hope before visiting. Kudos Noah!Afterall, Vuori’s DreamKnits is super comfortable and definitely will go back to purchase more”
“The staff was very friendly and helpful. They were knowledgeable about the differences between brands and shoe models, but I didn’t feel pressured to buy a more expensive shoe.”
“I've come in for many things- whether it is to make a P2P transfer (which they did for me on the spot without an appointment which I am eternally grateful for), to buy ammo, look and get a feel for certain guns (even let me try out the LEO only selection to see if they fit my hand well), or just shoot the shit and see what selection they had on hand. They're always super nice and helpful. Never felt pressured to buy anything or felt stupid to ask questions. Just don't be a dick and be safe and all the staff will be nice to you. So if you're new to 2A, welcome and you'll have a great time here. Be aware they keep the door locked so be patient and don't try to barge in. You need to be buzzed. Other than that, nothing but good things for the boys and girls at Peninsula!”
“This place is always stocked. I like coming here if I am in the area. The fitting room is available to try on merchandise but must request it with an employee. Prices are reasonable, place is tidy and organized and they carry many cool top notch brands. Lots of parking.”
10AM - 8:30PM
700 El Camino Real, Menlo Park
Sporting Goods
“I have had a very positive experience with Big 5 in Menlo Park. My sons play various sports and we have consistently purchased their shoes and other sports items from Big 5. They not only have very courteous and helpful staff, they also have a quite reasonable return policy. In contrast, our experience at Dick's Sporting Goods was the opposite. Their customer service was literally nonexistent. This store is a real gem and I highly recommend shopping here!”
“Dina (Deena?) is amazing! I came here searching for a particular bra a couple of days after Christmas full well knowing it may be a busy time. I’ve worked in retail for years so I know the drill, especially after the holidays. She went above and beyond to find it and was just so pleasant and helpful. Thanks again!”
“The Athleta in Palo Alto is my go-to shop for athleisure clothing. As much as I appreciate the convenience of online shopping, I love being able to try things on in store when I'm not sure about a style or I'm not sure about the sizing of something. The store is always very clean and pleasant, and the staff is courteous and helpful.”
“I’m so glad I ran into this store! I’ve had a long-term knee pain from martial arts. I shared the issue with store associates who quickly proceeded to introduce me to Theragun. The newest model had a $599 price tag but I was able to pick up a smaller model Prime for $199.
Theragun is a percussion therapy device that uses rapid and repetitive movements to target specific areas of the body. It delivers deep muscle treatment that helps to alleviate pain, reduce muscle tension, and improve overall mobility. It also helps to reduce inflammation and increase flexibility in the knee area. I can’t wait for start using it!
In addition to the Thera gun, Therabody offers a range of other products that are specifically designed to enhance wellness and recovery.”
“I called to ask about a Red Denali, and this kind lady answered the phone with such great customer service! Thank you Hailey for answering all my questions and how knowledgeable you are about TNF products !”
“Impressive selection of sports hats and apparel. Especially Bay Area teams. Not a lot places like this left. Got my son a nice 49ers beanie last night. Owners were nice and helpful. Check this place out :)”
“I was disappointed this time because there was not a good men collection. So I had to spend my money on kids and women clothes. But I give them 4 stars because of my previous experiences there”
“Got my first pair of Harlicks as hand me downs and I fell in love with the quality. When I was able to afford a new pair of course I chose Harlicks. Great quality and fit. ⛸❤️”
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“As a lacrosse player, finding the right equipment and advice for stick stringing can be really hard but honestly Sling It! makes it easy and fun. The associates helped me find the right gloves for an advanced level of lacrosse and I intend to go buy a new D-Pole there soon. Go there for sure.”