“Very small location but efficient, the lady at the front desk was extremely helpful and also asked if I needed to purchase stamps which I thought very thoughtful!”
10AM - 4:30PM
995 Detroit Ave suite a, Concord“I recommend JC Express Movers to anybody who wants to have their possessions moved carefully and with respect of their property.my move has been in three stages, all of which have been done very efficiently and always with smiles, even though they were hauling my furniture and boxes down three flights of stairs!”
“This is the most random review but this is the best UPS store ever. The people are always SO nice and do their best to make it the most efficient trip to UPS ever. It’s not even the closest UPS to me but i always come here.”
“The team at this store continues to make shipping such an easy process for me each time I walk in the door. Customer service is exceptional and they are happy to help you.”
“J B Services is our one-stop print company. Beverley and her team have always done a fantastic job with some pretty complicated orders. If you have a print job you need done right the first time on time, contact JB Services!”
“It'll be cheaper to order prints online and pick up in store. I came in store to print 1 b&w page and ended up paying over $5 for that plus a computer service I didn't use.I've been here on multiple occasions and The ladies are pretty nice.”
10AM - 3:30PM
1555 Botelho Dr, Walnut Creek“Great customer service here today! Easy parking, I had 2 returns for my friend, didn't understand the procedure with the Q codes, the young woman employee was very helpful and patient, and knew just what to do, and the customers in line were kindly patient with me as well. Thank you for the great service.”
“I rented a uhaul truck for my move. The owner was very friendly and gave me a holiday gift of not having to put gas in truck before returning it. Everything went smoothly and I returned the truck and put the key in the drop box. It was way less crowded and easier than going to a regular uhaul place.”
“The proprietor was extremely helpful, patient, and professional when I went in with a somewhat unusual color print job (custom cat calendars for family and friends). The finished product was way better than I expected for a very reasonable price.”
“Needed a variety of sizes and double walled boxes. Owner helped me with the right size and packing right there along with the cheapest shipper. This is the best place to ship from just based on the customer service aspect alone. Forget the UPS store see these guys.”
11AM - 2:30PM
1944 Monument Blvd, Concord“Excellent and very friendly service from Christian! He fixed my iPhone 8 nonresponsive screen so that I could hear my deceased daughter’s voicemail message. Made my heart happy ?”
“Love this place! Incredible staff and thoughtful and caring service. I only come here from now on - for best rates, best overall service, and great interaction. We always leave with a smile on our faces, and feel that this is how businesses should be run! The owner is personable, and we are 150% satisfied with this mailing experience, and will definitely be back!”
7AM - 11:45PM
4424 Treat Blvd, Concord“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
9AM - 4PM
1155 Arnold Dr, Martinez“I have always had great customer service at this UPS Store.Today was above and beyond. I emailed an 11x17 newsletter to be printed and Robert got it done early (greatly appreciated) but more important he made sure it was what we wanted. Thank you, Robert! And thanks to the whole team.”
“I have used this location for many years, Karen the Manager is always so pleasant and helpful that I thought for years she was the owner, she has the attitude of as this was her own business.Today I had another awesome experience, I went in for making copies, being a little not familiar with the machines , I asked Micha for help and this young man just was another amazing great attitude ,Sincere , genuine hard working member of this location , my project was walked through step by step and I was out of there .Thank you much Micha”
8:30AM - 4:30PM
4425 Treat Blvd, Concord“Friendly and knowledgeable service is what I expect and it’s above and beyond from the people at this location. Quick and efficient with personal warmth. I will tell others and continue to ship from this store.”
“Very helpful and fair priced. I was really impressed with the quality of paper I received for flyers I made recently. I usually print at home but after going here I think it is a better option and I would def return to this place.”
“They have been super helpful during my international move, from getting packing materials to shipping last minute items. I probably saved a good deal of money by going here!”
“Fantastic service! I spoke with Mike over the phone as I was calling around for the latest pick up times. Mike went above and beyond and was able to answer my questions; he was very knowledgeable. Highly recommend this location!”
“Customer service. I was immediately acknowledged when I entered the store. Never has that happened in all the many UPS stores I've been to. Service was friendly, easy, and swift.”
“I have been going to this post office since 1991. Nothing but great things to say about the people who work here, especially Gary and the very friendly black gal, who's name escapes me at the moment. The friendliest of clerks reminds me of an atmosphere like that of "Andy of Mayberry" and what a PO should be like today! Thanks to the crew who work so hard for us!”
9AM - 6PM
1909 Mt Diablo Blvd, Walnut Creek“These stars are specifically for the customer service of Elena and the other person working there. Thank you Elena for your help with navigating when I needed to ship my big items to make sure they got to their destination on time. I really appreciate your kindness and willingness to help out -- it's very valued!”
“I had to ship 5 large boxes internationally today, and although the process was pretty involved, Rita was so accommodating and helpful. She was patient and organized with all of the paperwork that had to be done, and we got it done in about an hour. The store was pretty busy, and they did their best to get all of us taken care of. Would recommend this place all day!”
10AM - 2PM
1945 Contra Costa Blvd, Pleasant Hill“I didn't catch the name of the staff member who assisted me today, but she was amazing! Very friendly, patient, and made the mailing process super smooth. There was a long line but it moved quickly. Nicest service I've ever had at a postal office.”
“A much smaller post office with only one worker in the front but you'll get the customer experience that is severely lacking at all the other nearby post offices. The postal worker today was amazing. She was very nice - explained everything with detail and patience when I had questions. This office is a little more out-of-the-way for me, but I'll be using it regularly.”
“I wanted to thank Spencer again for his great customer service this evening right before closing. Greeted me with a smile and took great care of me. It’s so hard to get great customer service nowadays. Good job Spencer! I will be coming back to this establishment.”
9AM - 6PM
2120 Contra Costa Blvd, Pleasant Hill“I had to get Live Scanned for TSA Pre-check and IdentoGo has a Office in this Staples!!!!I walked into Staples and went to the IdentoGo office in the Rear of Staples and was Warmly greeted by the IdentoGo Representative!!!He Checked me in and Checked and Copied all my Documents!!!Then he Live-scanned My Fingerprints into the Database andPrinted my Receipts for me. He was very Helpful, Friendly and Efficient !!! The Whole process took 5 Minutes at the most!!!This is a Baller On A Budget Approved Establishment! !! And a great Deal. !!!!”
“Went to monument store and the young lady behind the counter ter was no help so I went to the willow pass location and the lady behind the counter(cinda) did exactly what I need done with no problem thank you cinda and the wonderful employees here,,,,”
9AM - 6PM
720 Contra Costa Blvd, Pleasant Hill“Great Customer Service! Friendly and very helpful! I was visiting from out of town and needed to scan a document to send via email. They helped me and showed me how to do it step by step.”
“Today I went to Staples and FedEx in Concord and both failed in pricing and service. I finally landed at the UPS store on Bailey road. Joey helped me. He was kind and knowledgeable and remembered me from my call! He helped me with my prints and orientation and when I needed 90 copies, he suggested getting a 100 which gave me cheaper pricing and a few extras that I ended up needing. The manager Tom was also nice because he allowed Joey to spend the time with me that I needed to complete my project. This store is usually busy, but they do staff enough for their lines to move quickly. Everything is posted and samples so you can see. I highly recommend this location over the others and you should ask for Joey when you go!”