Mobile Phone Accessories in Auburn, CA

“Our service rep, Milo, is a rockstar! I also heard some conversations on others being serviced and they were all professional and unbelievably knowledgeable! Not going to a different store location ever!”

“the whole team at this location is the ONLY reason ive returned to AT&T for my cellular service. outstanding customer service skills. 10/5 stars still would not be enough.”

“Verizon as a whole could have been much better. There was never (not once) a manager in the store, and although we were promised by Verizon more than once that the store manager would contact us, no manager ever called. What could’ve made my experience better is if Lacey was the manager, seeing as she was the only one showing up and not only doing her job, but doing it so well that she made a 2 hour store wait actually tolerable (for every customer waiting there). She made the old timers feel confident instead of discouraged and out of touch, and she multitasked like I’ve never seen. Lacey is a gem and Verizon is lucky to have her. How she is not receiving a manager salary for doing manager work and literally running that store is beyond me. We just switched to Verizon and had a pretty terrible experience from the beginning. If it wasn’t for Lacey, we would’ve 100% already left, as would most of the angry customers she had to deal with in the 4-5 times we’ve been in her store to deal with Verizon issues. That girl is a rockstar and she’s single handedly saving your customers. Encourage your employees to be more like Lacey and give that girl a raise!”