“I don't usually take the time/effort to write reviews but I had the best experience ever with a T-Mobile (Antioch) store today! We have been Sprint/T-Mobile customers for years and I have always dreaded having to go into the store or over the phone for fear of walking out having been pushed to get more than I wanted and/or not having my issue resolved. Not this time, between Adrian in store and Alex over the phone, I was well taken care of. They understood my issues and went over and above to rectify my problems. Thank you Adrian and Alex!”
10AM - 8PM
4524 Century Blvd, Pittsburg“5/5 Stars for nice and enthusiastic T-Mobile customer service oriented representatives who are available to help, discuss, and chat about their smart phones and computer devices that are available to check out. And, it always feels good to stop by a T-Mobile store on a Tuesday for their T-Life Tuesday free giveaway items and offers. Such as free T-Mobile sunglasses, free T-Mobile water tumblers, and free T-Mobile Halloween Jack-o-lantern Tricks or Treats lighted plastic buckets, and it is fun, rewarding, and is an enjoyable experience to pick up these giveaway items at a T-Mobile store.”
10AM - 7PM
2535 Sand Creek Rd Suite 140, Brentwood“Tiana was SO helpful!! She gave us a great deal and helped us make the most cost effective choice. She was very transparent and not at all pushy. We actually came here instead of the one in Vacaville because the sales guy there was way too pushy. Great customer service”
10AM - 7PM
4571 Century Blvd, Pittsburg“Isaiah and Dejanay were awesome. Showing loads of patience when things weren't strait forward and very helpful overall. I really appreciated the level of customer service they provided. Thank you guys :)”
10:00 AM - 8:00 PM
2465 Sand Creek Rd, Brentwood“Shaz and Eidris took great care of us today! I want to thank you both again for all your help. I made an online appointment and we were seen right away on a Saturday morning. Eidris was very helpful and understanding with the issues that my wife was having with her phone. He really took his time to properly troubleshoot the issue. As the store became busier, Shaz the store manager started to help us while Eidris went to help another customer. Shaz was also very helpful. Our issue seemed complex so he helped us get on the phone with apple to further troubleshoot the issue. As soon as Shaz got a better understanding of our issue he was actually able to resolve it himself very quickly. Turns out att automatically restricted some settings due to my wife traveling internationally. Both of these guys were super helpful and I feel they went above and beyond to help us get our issue resolved. I would definitely reach out to them again if I ever have any issues. I hope these guys stick around because the customer service we received today was exceptional! This is the type of customer service that will make customers want to remain with att.”
10AM - 8PM
410 Atlantic Ave, Pittsburg“I officially have a TMobile lady name Jazmyn…she always goes above and beyond for me. She troubleshoots like no other and she is so easy to talk to. I swear I love working with her.”
10AM - 8PM
6041 Lone Tree Wy, Brentwood“I want to give a 5 star rating to Tyler for helping me set up my account and did an amazing job helping my mother and I both to get two new iPhones. Stellar job, Tyler deserves a raise!!”
“I switched to AT&T U-Verse recently and I'm very happy with the service. The internet speeds are great, the customer service is friendly and helpful, and I love the fact that I can watch TV and movies on my phone or tablet. Highly recommended!”