Cox Store in Surprise offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store is dedicated to providing a great in-store experience, helping customers upgrade their tech and explore exclusive deals. Many reviews highlight the exceptional service from the staff, especially Kassandra and Mary Lou, who are noted for their professionalism, friendliness, and expertise. Customers appreciate the quick and efficient service, with representatives addressing questions confidently and resolving issues promptly. One customer shared a positive experience of returning equipment, noting how the staff went out of their way to assist despite an initial mix-up. Overall, Cox Store stands out for its attentive and helpful service, making it a recommended choice for anyone looking to stay connected with reliable Internet and mobile options.
Seth at this location was freaking amazing. Best customer service I’ve ever experienced at Cox. Great communication from start to finish and was super helpful getting us set up for service! Thank you!
November 2025
Very efficient and professional! NOT like dealing with main office and repair person! This why we terminated our account, PLUS Cox was 3Times more expensive!
November 2025
Seth is Suuupper fabulous I love that guy I’ll definitely be back, 100 percent recommend this store to everyone!
