Target is generally known as a good place to shop, with shelves that are often stocked and carts that work. Many customers prefer it over Walmart for a better shopping experience. However, some locations face issues such as messiness and disorganization, especially in certain sections like toys or specific departments. The Gilbert Gateway Target is considered better than other locations, but it still has limited checkout lanes and long lines due to few self-checkout stations. The store environment can sometimes feel dated, especially when the shopping center is partly taken over by apartments, making the area seem less lively. Inside, the store offers average service; some employees are friendly, but others may ignore customers, leading to awkward moments. The store's phone system has problems, with incorrect keypad prompts, making customer service harder to reach. Despite these issues, staff members like those who go above and beyond to help find specific products, such as hard-to-find baby formula, are appreciated. Overall, Target provides a typical shopping experience with some positive and negative aspects, and improvements in organization and staffing could enhance customer satisfaction.
This was my first order and pick up at target for me. Everything was fine.
February 2025
I prefer shopping at Target over Walmart because it’s a better shopping experience and Target has working carts. The shelves are always stocked. But yesterday the store was somewhat messy and I didn’t see any diversity, which makes me mad because Target was one of the first places I worked and I enjoyed it.
December 2024
The Gilbert gateway target is a lot better. This location only has a few self check out stations and 1-2 lanes open with cashiers so the lines are always really long.