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March 2024
We were stranded in flagstaff and Gene from the route 66 location went above and beyond to help us, he not only was polite his customer service was the best ever ,we need more like him.he made a stressful situation easier.thank you so much for your help.
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September 2023
Budget completely dropped the ball after we went through two vehicle failures and a complete joke of a "roadside assistance". We would have been better served if they had told us up front that we were completely screwed in case of mechanical problems with our car.My advice: run away as fast as possible from Budget.
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July 2023
Poor customer service. Back tire with 27 psi, dirty interior. Charged $50.00 for being 53 minutes late on return.