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“I just got my iPhone 14 Pro max screen replacement with in an hour. The quality on this screen is exactly like the Apple brand. I would definitely recommending to get your screen fixed here. I would most definitely come back here again!! THANK YOU SO MUCH”
“I thought I needed the charging port replaced on my Galaxy S22, so I called a few places for quotes. Not only was iPhoenix Cellphone & Repair about half the price of everyone else, he was also the only one that asked questions about the issue and surmised that all I probably needed was a cleaning. He suggested I bring it in for him to take a quick look. I brought the phone in, and 20 minutes later it was charging perfectly again for a grand total of $25. Couldn't have been a nicer experience. Granted, the neighborhood didn't seem super safe, but that's probably what lets him keep prices low. Would definitely recommend.”
“Logan was absolutely amazing. Excellent costumer service! I felt awful running in the door 30 mins before closing time but he never once made me feel like an imposition. He gave his 100% the entire time. Thank you Logan for my new functioning phone, case, watch and screen protector and applying the screen protector too! More companies need a Logan!”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“Associate was very helpful in assisting me with my needs and even gave me helpful information I didn’t know I needed. Will definitely be revisiting for any future needs.”
“From the minute I walked into the store Jose was constant help, he was awesome, from being fast and efficient, helping other customers along with myself, and very knowledgeable about the products, definitely recommend this store and Jose”
“Kind, Communicative, Professional and Fast. They replaced my phone screen quickly. I dropped it off 6pm and it was ready by 1pm the next day. Great customer service all the way around. Thank you!EDIT: The hours on your door say Sunday 10am-5pm. Since your hours may have changed, because online it says 12pm-5pm, you should consider updating your door hours.”
“Efran was an absolute pleasure to work with when i switched providers, he was efficient in the entire process and I greatly appreciated his knowledge and professionalism.”
“We had very good help and support upgrading our iPhones from both Stephen & Kris. They took care of us and assisted others while we waited for our phone information to transfer.”
“Christian O. went above and beyond when I came in to upgrade. His service was excellent and his patient was outstanding. He made the process painless. Thank you so much !”
“I'm so glad we came today because Jennie, Carlos and Alina are wonderful friendly and professional people! I ordered the AT&T internet and these young people ard so nice and sweet!God Bless all of you.”
“Had another carrier whose rates kept going up. So I came across Consumer Cellular about several months ago. Ordered the same service equivalent for about 1/2 the price. Excellent service after 6 plus months of service!!! Not going anywhere anytime soon.”
“A few weeks ago my husbands phone all of a sudden wanted a password when initially my husband never set one up. After searching various uTube clips we just could not figure this problem out. I suggested we go to Cellairis inside Walmart in Surprise due to I myself had a great experience with them on another issue in the past.We met Miko who was a godsend! After explaining our problem with the phone and to make a long story short he was able to perform a factory reset and VOILA problem solved! Thanks Miko and God Bless You!”
“Was greeted as soon as we walked in. Clean and friendly atmosphere. He listened and helped us with our phone issues. Will always make the miles down there to have them help us. Thank you!!”
“The staff were friendly and professional. I’ve had some bad experiences when having to go into a Verizon store and was totally prepared for my experience at this store to be the same. I was very surprised and how helpful the staff were and I did feel like they helped me maximize my savings on a new device. The only issue which I’ve experienced was that I set up an appointment online and received a text saying that my appointment was scheduled. When I arrived at the store they didn’t have an appointment scheduled for me and I had to wait to get helped.”
“The girl who helped me, I think her name was Bere, was one of the best at helping me with my phone. I also added another line just because he recommended it to me and it was the best decision I could have made. They occupy more people just like her, I promised to return next month for another phone…. Thank you very much bere keep up the good work and you will go very far ??”
“Today was my first time at the store and I loved the customer service that Diana and Cristian provided. They were very nice and helpful. This is my new Cricket store even though I live far.”
“Worked with Kian today! He was Amazing, I’ve never purchased a phone on my own, he was professional, Honest and very helpful!! I left fully satisfied! I recommend him highly!”
“Ubreakit was extremely helpful and professional. My battery was delivered on the date that it said it would be. And the guys installed my battery and fixed it in less than a half hour. It is truly refreshing to know that you can get your iPhone fixed at a great price and work with a company with integrity.”
“Costumer service was great I got all my questions answered and my phone was fixed quickly. Very clean store too. It was my first time in this store but I’ll be back.”
“I've had boost service for 5+ year's never really had any service issues a few trouble spots here and there overall I'm satisfied.
As far as this location I've never had an issue with employees or with upgrading and or buying a phone.
I did however receive some wrong information on a phone recently. DO NOT buy the TCL version phone if you like to use TAP TO PAY at retailers.
Other than that the phones okay.”
“I was having issues with my transition from Tmobile to AT&A. For 3 days. Could not get my phone to work on AT&T network. Elvis Martinez understood my dilemma and was so patient and helpful. Didn’t lose patience with me and was always pleasant. I would recommend Elvis for promotion if I was his manager. He's a great salesperson.Wyn Nuez”
“I had problems with my phone so I decided to buy a new one with a new company (cricket) and I received excellent treatment from Jacive and Aida, they were very attentive, kind and very patient to help me use my phone ? thank you girls for your service, highly recommended and excellent prices, very clean and I liked my accessories even though I might come back for another case hehe.”
“Very refreshing to have such great customer service. The manager was so very helpful and patient with my sister, I will always recommend this location to anyone looking for phone service .”
“The lady was super helpful and patient with my fiancee. He was so frustrated with the cellular service we have gotten in the past such as employees saying that to we needed to upgrade phones that still work fine for what we do with them. Basically just trying to sell us new products. We got the account fixed up and are happy again. Thank you.”
“I don't have any complaints with the staff here, they're great! Everytime I do have to stop in, it's because we're still learning different things about our phones themselves. LoL. Keep up the great job ladies!!”
“Simply he best both selection as well as best service I have found. Best internet providers but service as well in variety as well as total number of options.out there.”
“I usually make my monthly payment in store. A young lady named Jessica helped me out . She was amazing so helpful with exelent customer service I was so happy. she met my every need. I give her 10 star review :)”
9:30AM - 8PM
2837 N 75th Ave F3, Phoenix
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“Whewwwww, let me tell yal about the phenomenal service I received from Zayn tonight. I went in not knowing if I would be able to walk out without anything reasonable. I gave him a price that I was not wanting to go over and “POOF” he made it happen. He was so knowledgeable of the phone and let me know what all the other competitors price was to ensure I was making the best decision. I was more excited I was able to take advantage of the current promotion (could change daily) being offered at the time. But to make a long story short go down there and see Zaynnnnnnnnnn”
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“We visited this cricket location due to having issues with connecting and transferring the line to a new phone, Amy was amazing, very knowledgeable about the apple products, very professional, kind and friendly, outstanding customer service. I just love when I receive great customer service. She made our day. Blessings to Amy :)”