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June 2023
Incompetent employees. Charged my card multiple times not knowing how to extend rentals. If you’re military, they’ll overcharge your gtc. Been a week since my rental closed and overcharged by $3k. No accountability and everything falls on the customer. Terrible.
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April 2023
Flew halfway across the country only to find out they gave away my and many other's reservations due to poor management. Now I have to Uber around, and that's not convenient when I'm traveling 50+ miles at a time. Management needs to be fired. This is the norm for this place.
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April 2023
Good truck but it took SIX DAYS for the office to LOOK in the drop box and retrieve the keys the way we were directed to leave them. Not knowing if the car was stolen or what the case was from thousands of miles away induces unnecessary anxiety.
