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July 2024 by John Scott Rugg
At a glance, their reviews appear wide & varied. However, my encounter revealed an atmosphere nothing short of unmatched professionalism, incredible tact, & unyielding respect.
Though I only bought a CD, it's clear to me that they Shine Like Gold!
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January 2024 by Deb Decker
Great service.
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December 2023 by erin doody
Absolutely terrible experience with them since they have taken over for first Midwest.
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March 2023 by Taylor Thomas
Both tellers were incredibly rude and annoyed throughout our entire interaction. Instead of clarifying and assisting they immediately became defensive and ended my service as quickly as possible. I was given the excuse, "I don't know I'm not from this branch" and attitude when ensuring I was getting what I needed.
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July 2022 by Sherri Giancaspro-Shull
I have been on hold for 3 hours!!! This is insane, just trying to activate my bank card!
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October 2021 by Tiffany Griffin
Sara at Old National bank was awesome throughout the whole entire process. Sara always kept everyone informed. Thank you again!
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October 2021 by Tiffany Rogers-Griffin
Sara at Old National bank was awesome throughout the whole entire process. Sara always kept everyone informed. Thank you again!
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June 2021 by Willie N.
My brother and I run our small business through ONB and it has been wonderful. The most friendly staff in person (who know us by name) and the online banking is super easy. I would recommend anyone looking for a bank to give them a shot.
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February 2021 by Coach Cole
Great people and service. Very reasonable rates. Very happy since we made the switch
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August 2020 by Judi Tevich
Keep your systems in working order so we can see our accounts
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July 2020 by RCXDerp
Ivon(?) is great
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November 2019 by Kevin H.
Had a mortgage with them and sold my house only to have my check mailed to the wrong address and a big mess. I left a review on the corporate address since they were the ones to mess it all up at closing. The people at the Greenfield office are nice.
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October 2019 by Kenny Smith
I had a great experience with the staff at this branch. All of the staff were helpful and positive. They were able to help me quickly with an urgent matter and I was able to go on my way within minutes. I would highly recommend stopping into this branch for a positive banking experience.
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September 2019 by Christopher Blanchard
Never had a problem with the local branch, however the corp. level of this bank is terrible. A mortgage is very common and easy for any bank, however when you try to pay any additional against the principal, they are are a comedy of errors. Any existing customers: take your banking business elsewhere; potential new customers: look anywhere else!
Is this canned response a joke! I've been on the phone, in the bank, and exchanged emails with customer service and managers numerous times, and the result has been the same mistakes being repeated and new ones occurring. I see the only way to eliminate the mistakes is to pay off my mortgage as quickly as possible.
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September 2019 by Valincx
the 3 workers are very friendly. anyone else is unknown
