The Spectrum Store at 2751 N Mayfair Rd in Wauwatosa, WI is frequently reviewed as the best location by customers. Reviews consistently highlight a helpful and patient staff that does not rush customers, ensuring they receive all necessary assistance. Multiple customers report switching from other providers like ATT and Verizon after many years due to great service at this store. Staff members are described as informative, thorough, attentive, tremendously helpful, knowledgeable, tech savvy, personable, and professional. Specific assistance noted includes getting the right plan, setting up installation, solving technical issues, helping with new phones, securing great trade-in value, and switching lines and numbers with care. The overall experience is a world apart from other providers, with customers expressing appreciation for the time and support they received.
ATT customer of 30 yrs. Had enough of the issues, delays and poor customer service, so I switched. Alex Murray was great. Informative, thorough, attentive. Got me into the right plan and took care of setting up installation. A world apart from what I’ve been dealing with at ATT. I wish I had switched sooner!!
June 2025
Easy return of equipment on a Sunday afternoon. Nice people, seamless process. Couldn't ask for better!
June 2024
They were quick and efficient. The gentleman was very polite.
