Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores worldwide, they got their start in 1949 in Chelsea, New York. Customers praise the store's helpful staff, quality products, and great customer service. The furniture, lighting, bedding, rugs, and decorative items are designed to help create a beautiful and comfortable home. Shoppers can order online or visit the stores, where design specialists are available to assist with furniture selection and styling. Overall, Pottery Barn is a favorite destination for home decor, offering a wide range of products and a positive shopping experience.
I'm so saddened to see the 1 star reviews. I worked there 20 years ago and we were all about quality and customer service. I guess times have changed.
July 2025
Cassandra was so very helpful and kind making sure the Talk a rug sample is the same as the one I want to order as it looks different online! I sure appreciate it!
February 2025
Pottery Barn at Mayfair on a Sunday afternoon is a great place for associates to hang with neighbors and colleagues. Actual customers? Not so much 🤷🏻♀️
