UScellular connects millions of people and businesses through its award-winning network, offering exceptional service from real humans. The store in Waukesha provides a variety of products, including the latest smartphones, accessories, high-speed internet, and connected home solutions. Customers have praised the helpful staff, particularly associates like Will and Bryce, who go above and beyond to ensure a great experience. Reviews highlight their thorough assistance in upgrading phones, troubleshooting issues, and setting up devices for easier use, especially for elderly customers. The staff's patience and knowledge have left a positive impression, with many recommending the store for its outstanding customer service. UScellular is dedicated to enhancing the customer experience and continuously seeks to improve its services and products.
We just stopped in to upgrade our phones, it was the 4th store we had been to. Bryce worked with us and he was so helpful! He ran us through all of our options and spent probably an hour and a half with us. He was extremely thorough!!
February 2025
The service at this store was worthy of a 10 star rating. Will was outstanding and the customer experience was way beyond any other cell phone store I've been to in the past. Thanks again, Will. Greatly appreciated!
February 2025
Aiden was extremely helpful and had treated me very kindly
