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“My Frigidaire refrigerator arrived without dents or scratches, and was expertly installed in a basement. Many doorways to pass through without damage to my property.”
“Incredible customer service!! Manager Ben Stauffacher has gone above and beyond for this 13 year Verizon customer! There were issues, not of his or the stores doing, but another party, that he stayed on top of for more than two weeks until resolved. Never felt like I was taking all of his time (which I was) and always felt taken care of. I will stay another 13 years!! Great job!!”
“Needed to replace my center dash speaker on my 10 year old Lincoln (the part was no longer made by the manufacturer). Reached out to a couple of places via web contact forms, including AMS. Others were not too confident or told me to buy a used speaker from a salvage yard (why would I install a used speaker when mine had rotted out?).On the other hand, Paul from AMS responded quickly and we had a back and forth about the best plan. In the end they installed the speaker at an agreed time and material rate. Paul kept me informed about the progress and what they needed to do as the install progressed. Speaker sounds great!As a side note.... after the install I was having some weird things happen with my car. I reached out to Paul and he was helpful and concerned, stressing that if they did something he would make things right. In the end, it was a coincidence that my 9 year old battery was in need of replacement.Bottom line, I've used them for this and some time ago for a backup camera install. Their service is top notch, prices are competitive and they stand behind their work! I highly recommend them!”
“The install technicians were very pleasant, friendly, and professional; they made sure that all hoses were secured in place and the washer worked with no leaks. They showed us the trick of the 3 sec start button (saved us confusion and a lookup in the manual), tested the first run and cleaned up after. Super efficient with removing the old washer and installing the new one!”
“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”
“Paola and Angel helped me find exactly what I was looking for. They are helpful, courteous, and professional. I'll be back in the near future to upgrade wifey's phone as well. Thank you ladies!”
“Greatly appreciated Chad and Ben's help in creating the first new audio system that I've had in almost 20 years. Whenever I had questions Chad was available to help. Loving the Control4 remote (which also has an app for controlling my new system from my iPhone!) The NAD receiver with BluOS has been a wonderful way to experience music digitally. Thanks so much!”
“Sydney did an excellent job of explaining the A15 vs A32 phones to me as I am transitioning to a newer phone. She was extremely knowledgeable and friendly. Can't wait to work with her in the future!”
“I was struggling to find someone to repair an old digital piano. They were quick to respond, incredibly professional, and thorough. I'm so glad they were able to fix it, but even if they hadn't, I still would have been impressed with their service. Thank you, thank you!”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“Very positive experience working with Madisound - fast shipping, good prices and truly exceptional customer service. You cannot go wrong working with this company - highly recommended.”
7AM - 10PM
610 State St, Madison
Electronics
“Came here for some nail products. This spot was small and cute; definitely smaller target I've been to. Only stayed in the first floor. If you compare it to the big, usual targets you'll obviously be disappointed. But that's just a matter of changing your expectations is all. This isn't directed at anyone (haven't read any reviews), but I'm assuming that's why the low stars maybe”
7AM - 10PM
6321 McKee Rd, Fitchburg
Electronics
“Today I met the most helpful staff ever at Target! Her name was Lucky. I couldn’t go through the self-checkout because I was buying gift cards. The ONE cashier on duty had a long line of course, Lucky pulled me out of line and used a miniature device to get me checked out & on my way. She was friendly, kind & knew what she was doing! I was the lucky one. Target is lucky to have Lucky!”
8AM - 10PM
750 Hilldale Wy, Madison
Electronics
“Target is good as always. Only one thing was weird this time: there were no regular bags at self checkout. They provide a big roll of huge size bags and you should tear them off yourself.”
10AM - 7PM
6313 McKee Rd, Fitchburg
Electronics
“Having lost my phone in the river I was worried I would not be able to get my same number. The service at the Fitchburg location was by far the most professional of anywhere. I was able to not only to keep my number but get a discount plus get all my contacts transferee from the cloud. Wyatt was beyond knowledgeable and professional. So grateful for the help I received.”
“Amazing service, especially Tony was very helpful and very patient. I needed to buy and install a pre-paid SIM card and Tony helped a lot, although he didn't really need to. Thanks again!”
“Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.”
“This isn’t really a review for TMobile, but a review for this store’s manager Austin (I believe he’s the manager, either way he was working alone the night we went in, so if he’s not the manager TMobile should promote him due to his superior customer service).I’m not sure anyone cares about the details, so let me just say that he went above and beyond to track down a receipt that showed we were owed a particular service, and this was not as easy of a task as it might sound here. Without his diligence and commitment to taking care of us, we would have been either left out of luck, or left paying for something we shouldn’t have. Having had enough experiences with other retailers, we are confident that the vast majority of others would not have gone to the extent he did to help us. It was the end of the night on MLK day, the store was getting ready to close and he could have just said “sorry guys I can’t help you”, but instead he showed us what Quality Customer Service looks like. We will be back and we encourage others to go to this Tmobile as well.”
“I've used Verizon for 2yrs now after having been using a sundry of cellular services. Not one of those many companies gave me the customer service, patience, and assurance like Verizon. Thank you Verizon team for always being on the other end.”
“Good T-Mobile location. They are willing to spend time with you to get you all set up and answer all of your questions. Down side is you do have to wait your turn if you come at a busy time. Great selection of phones and phone accessories.
I also love the T-Life Tuesdays offers that give you local discounts and sometimes T-Mobile freebees!”
“I live in Saint Paul but I have been to this store a few times because of my college student. These guys are fast and prove you can be in and out of a T-Mobile store in under 20 minutes.”
10AM - 9PM
7357 W Towne Way, Madison
Electronics
“We had an amazing recent experience at Best Buy West Madison! My husband tried to install a tv that we purchased a couple of weeks ago, however the tv wasn’t working properly. We were a bit frustrated after the installation, but we went back to the store to talk to the sales person Alfredo and his manager. They were so helpful, and offered to send Vince (senior tech) to our home the same day! We ended up getting a new tv 2 days later, without any hassle. Alfredo, the manager and Vince made our experience so pleasant. I will always recommend that store to anyone!”
“THEY ARE NOT CLLOSED!!Just got off the their 800 numbers, Russell did a FANTASTIC job walking me through ordering 2 batteeries (handheld radio - battery back up for a computer) and a desktop charger. Russell knows his stuff and was very fast at it. All 3 items are is stock and will be shipped today or tomorrow.(note to Google - they moved to a new location, their telephone number is still the same)”
11AM - 7PM
6321 McKee Rd, Fitchburg
Electronics
“Such a great store! Always so clean and well organized. Staff is so friendly and helpful. I was trying to find an item in the bath section recently and and an associate named Olivia was so helpful and kind! Thanks Target! I'm a loyal patron!!”
“Tim did an amazing job helping us switch from our old carrier to Verizon. He was very professional and knowledgeable. He was also very patient and kind while we picked out new phones and he transferred and set everything up for us old folks who are not good with technology. He also made sure we got the best phones and plans to fit our needs. Thank you so much, Tim!”
7AM - 10PM
201 Junction Rd, Madison
Electronics
“Robin did a fantastic job of assisting me at Guest Services when I was looking to exchange out my Christmas gift for something else in the store.She gave phenomenal customer service and she deserves to be recognized!”
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“Sometimes it’s so hard because sometimes you are stuck between your provider, the insurance company, and Walgreens but, tonight, when my daughter needed her medication, the Walgreens person went the extra mile. My experience with them has ALWAYS been really good. Thank you, Verona Walgreens!”