I can't say enough about the high level of customer service they provide. Ken and office staff are very responsive to the customer needs. They are the gold standard in caring for customers.
February 2024
Ken was friendly and knowledgeable at both our in home visit and visit to their showroom. We ended up purchasing a fireplace insert that will be a great improvement from our 23 year old gas fireplace.
October 2023
Called to have a gas fireplace serviced that wasn't working. Ken got on the phone, walked me through the troubleshooting, and got it working. He could have sent a technician and charged but didn't. Stand up guy.
The Alaskan Fireplace Company offers the industries top fireplace brands at the area’s most competitive prices. From do-it-yourself assistance to turn key finished products, we can help you with whatever your hearth desires. We are your Local Fireplace Experts for Racine, Milwaukee, Kenosha, Gurnee, & Libertyville Areas.
