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“Needed to replace my center dash speaker on my 10 year old Lincoln (the part was no longer made by the manufacturer). Reached out to a couple of places via web contact forms, including AMS. Others were not too confident or told me to buy a used speaker from a salvage yard (why would I install a used speaker when mine had rotted out?).On the other hand, Paul from AMS responded quickly and we had a back and forth about the best plan. In the end they installed the speaker at an agreed time and material rate. Paul kept me informed about the progress and what they needed to do as the install progressed. Speaker sounds great!As a side note.... after the install I was having some weird things happen with my car. I reached out to Paul and he was helpful and concerned, stressing that if they did something he would make things right. In the end, it was a coincidence that my 9 year old battery was in need of replacement.Bottom line, I've used them for this and some time ago for a backup camera install. Their service is top notch, prices are competitive and they stand behind their work! I highly recommend them!”
“The install technicians were very pleasant, friendly, and professional; they made sure that all hoses were secured in place and the washer worked with no leaks. They showed us the trick of the 3 sec start button (saved us confusion and a lookup in the manual), tested the first run and cleaned up after. Super efficient with removing the old washer and installing the new one!”
“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”
“Paola and Angel helped me find exactly what I was looking for. They are helpful, courteous, and professional. I'll be back in the near future to upgrade wifey's phone as well. Thank you ladies!”
“Greatly appreciated Chad and Ben's help in creating the first new audio system that I've had in almost 20 years. Whenever I had questions Chad was available to help. Loving the Control4 remote (which also has an app for controlling my new system from my iPhone!) The NAD receiver with BluOS has been a wonderful way to experience music digitally. Thanks so much!”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“We worked with Greg and could not have gotten better service anywhere! I have purchased from Brothers Main several times and have been impressed with their honesty and integrity each time. WAY better than the big box stores. Thanks again, Greg. We will be back!”
“We got these for each other for a Christmas present. I had a big issue with trying to find a good iPhone holder for my very old vehicle and this did the trick. My husband and I both love our new holders. His was a bit tricky to get installed, but we received great service from the company and were able to do get it done.”
7AM - 10PM
6321 McKee Rd, Fitchburg
Electronics
“Today I met the most helpful staff ever at Target! Her name was Lucky. I couldn’t go through the self-checkout because I was buying gift cards. The ONE cashier on duty had a long line of course, Lucky pulled me out of line and used a miniature device to get me checked out & on my way. She was friendly, kind & knew what she was doing! I was the lucky one. Target is lucky to have Lucky!”
10AM - 7PM
6313 McKee Rd, Fitchburg
Electronics
“Having lost my phone in the river I was worried I would not be able to get my same number. The service at the Fitchburg location was by far the most professional of anywhere. I was able to not only to keep my number but get a discount plus get all my contacts transferee from the cloud. Wyatt was beyond knowledgeable and professional. So grateful for the help I received.”
“Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.”
“I've used Verizon for 2yrs now after having been using a sundry of cellular services. Not one of those many companies gave me the customer service, patience, and assurance like Verizon. Thank you Verizon team for always being on the other end.”
10AM - 7PM
1532 W Broadway Suite #107, Madison
Electronics
“Went to this location after we left another T-Mobile location only to find out the new phone they set up for us didn’t connect to the network. Rex was friendly, professional, and took care of the issue in 5 minutes. We will definitely come to this T-Mobile store in the future!”
“This isn’t really a review for TMobile, but a review for this store’s manager Austin (I believe he’s the manager, either way he was working alone the night we went in, so if he’s not the manager TMobile should promote him due to his superior customer service).I’m not sure anyone cares about the details, so let me just say that he went above and beyond to track down a receipt that showed we were owed a particular service, and this was not as easy of a task as it might sound here. Without his diligence and commitment to taking care of us, we would have been either left out of luck, or left paying for something we shouldn’t have. Having had enough experiences with other retailers, we are confident that the vast majority of others would not have gone to the extent he did to help us. It was the end of the night on MLK day, the store was getting ready to close and he could have just said “sorry guys I can’t help you”, but instead he showed us what Quality Customer Service looks like. We will be back and we encourage others to go to this Tmobile as well.”
“Good T-Mobile location. They are willing to spend time with you to get you all set up and answer all of your questions. Down side is you do have to wait your turn if you come at a busy time. Great selection of phones and phone accessories.
I also love the T-Life Tuesdays offers that give you local discounts and sometimes T-Mobile freebees!”
“Such a great store! Always so clean and well organized. Staff is so friendly and helpful. I was trying to find an item in the bath section recently and and an associate named Olivia was so helpful and kind! Thanks Target! I'm a loyal patron!!”
10AM - 9PM
7357 W Towne Way, Madison
Electronics
“We had an amazing recent experience at Best Buy West Madison! My husband tried to install a tv that we purchased a couple of weeks ago, however the tv wasn’t working properly. We were a bit frustrated after the installation, but we went back to the store to talk to the sales person Alfredo and his manager. They were so helpful, and offered to send Vince (senior tech) to our home the same day! We ended up getting a new tv 2 days later, without any hassle. Alfredo, the manager and Vince made our experience so pleasant. I will always recommend that store to anyone!”
“I actually love this Target! I come here about once a week - it's always clean and well organized, in my opinion. The self-checkout is huge, which keeps lines moving fast. I usually gravitate towards the food/beverage, makeup, clothing and home decor sections, and I've found that they're rarely out of things that I'm looking for. I will say that the Starbucks inside this one usually takes a very long time...but other than that, good experiences here!”
7AM - 10PM
201 Junction Rd, Madison
Electronics
“Robin did a fantastic job of assisting me at Guest Services when I was looking to exchange out my Christmas gift for something else in the store.She gave phenomenal customer service and she deserves to be recognized!”
6AM - 10PM
6401 Copps Ave, Monona
Electronics
“Brayden Lund was great, he gave great attention and has helped me many times in the store when it’s not his job. He goes out of his way to help and is a extremely hard worker. Tell him thanks for the help he’s been great.”
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“My Frigidaire refrigerator arrived without dents or scratches, and was expertly installed in a basement. Many doorways to pass through without damage to my property.”