“I was in the office two months ago and I had a great experience. I showed up 5 minutes prior to closing. The representative I believe his name was Eric was amazing! He stayed over to reprogram my new phone. Excellent costumer service and a great employee. I hope I got his name right.”
“My phone fell off the top of my car and was run over many times. I went to US Cellular the next morning. Megan was awesome. She hooked me up with a sweet phone. But while she was activating it, she talked with me and asked how my weekend was. It was so fun chatting with her. Megan made me feel like family while I was waiting for a new phone. It was honestly the highlight of my day. What a great experience :)”
10AM - 6PM
425 W Northland Ave, Appleton“I have had US Cellular for many years and very happy with them
I worked at Spectrum and I still stayed with US Cellular even though as an employee it would have been cheaper”
10AM - 8PM
3719 E Calumet St Ste 2, Appleton“I keep on trying and finally they answered my questions about my other carriers phone. This time very friendly and helpful service. They weren't too busy at the time.”
“Excellent shop with knowledgeable, passionate, and professional staff. I was extremely pleased with the service, communication, and experience from every member of the staff. I would easily return to J&J electronics for any electronics issues I have without hesitation. Thank you very much!”
“This shout out goes to the staff, but especially to Customer Service Kelsey, who helped my hubby & I with getting his new cell phone set up start on the right path.
Kelsey took the time, effort, & over & above messy situation we had to get things going in a positive direction. Thank you Kelsey for your kind patience & answering all of our questions.
Was a great customer experience. Thank you again.
Rob & Julie Zalewski”
“The associate at Spectrum store took care of a issue where an online person said that they could not take care of the issue. Very happy with the associate who actually stuck up for the company as a whole instead of a single person online trying to prove themselves that had no clue what they were doing. Hands out to Keegan Panetti, you took care of the issue and treated us as a human being.”
10AM - 8PM
4301 W Wisconsin Ave #500, Appleton“Best experience I’ve had at a T Mobile store to date! Maurice was helpful, polite and professional. He was able to get me exactly what I wanted and it was quick and easy.”
10AM - 8PM
117 N Mall Dr, Appleton“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
10AM - 8PM
3310 W College Ave, Appleton“I would like to take this opportunity to give a shout out to Isabel and Shannon . Upon in store yesterday to get my son a phone for his birthday I was greeted with a warm welcome by opening the door and me mobile at that point I bought a phone for my son‘s birthday is 13 birthday and Isabel was very knowledgeable, professional, and courteous.. I also return today to get some health program in my phone with Shannon was also very knowledgeable, professional and welcoming. I’ve been coming to T-Mobile for over 10 years and I have nothing but great experience at this location. Your team is amazing.”
10AM - 8PM
133 N Mall Dr, Appleton“My wife and I recently had the pleasure to work with Brandon Hart at the Appleton, Mall drive location. We came to Brandon to ask about bundles. He honestly and professionally described the packages to us with our budget in mind. Brandon was able to save us money from our current plan, and was very helpful describing the new features on our new phones. Please, do not hesitate to meet with this gentleman about Spectrum services. Thanks Brandon!”
9AM - 1PM 2 - 6PM
1490 Oneida St Ste 300, Menasha“If you're able to switch over to TDS, I 100% would. I was trapped on Spectrum for years with no other internet option. They were charging me 79.99 a month for 300 speed. TDS finally got installed in my building and they said they were running a promotion where I could get 600 speed for 42 dollars. I immediately signed up. Called Spectrum to cancel my service and they said they could give me 500 speed for $45 dollars. TDS was still the better deal. ALSO, Spectrum, if you could have halved my bill this entire time, why didn't you? It makes you come off as a greedy corp who does not care about their customers. Thank God for TDS! Thank you!”
9AM - 7PM
3420 E Calumet St, Appleton“I want to say what great service I got from Ryan and Blaine. Blaine helped us out when we got new phones with a couple of different lines. I had another personal issue and Ryan helped me out and guided me through the process on what I needed to do. Those 2 are the best.”
“Had a great experience! Staff was friendly and answered all my questions. Jordan was the one helping me, and she was just the best. Highly recommended coming here, especially if you want good customer service.”