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March 2024
Dropped off a package and it was never sent. Tried to call and it just rings and rings. Tried multiple times. Horrible service
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February 2024
I had to wait 20minutes to talk to the supervisor for a simple question. I said “thanks for making me wait 20 minutes for that.” The supervisor replied “Not a problem”Are you kidding me? “NOT A PROBLEM” ? Switching to UPS because rates are basically the same now.
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January 2024
The automated services suck big time. Took 7 minutes of repeatedly sayin customer care to be connected to their so called agent only for another automated message saying they close at 3:30 pm. It's 1:50pm on a Wednesday now.
