Steinhafels Mattress is a family-owned, employee-owned business that provides customers with high-quality home furnishings, mattresses, and home decor. As Wisconsin's leading retailer for furniture and mattresses, Steinhafels has around 550 associates and 14 locations across Wisconsin and northern Illinois. Customers praise the company's values of courtesy, honesty, and outstanding service. Reviewers highlight the excellent customer service they received from Steinhafels' sales staff, who were knowledgeable, helpful, and made them feel valued. Employees like Chris, Chadwick Billy, and Keller were praised for their willingness to answer questions, guide customers to the right products, and ensure a smooth purchasing and delivery experience. Customers appreciate the company's commitment to providing good service, which has led them to return for repeat purchases.
Keller was very knowledgeable and explained the differences between the two I was thinking of getting.
May 2024
Very helpful sales associate (Keller Tree). Answered all my questions knowledgeably and in a friendly manner.
April 2024
I had a wonderful experience with Chad at the West Towne location. He was very knowledgeable, pleasant and patient with all of my questions. He certainly made the purchase of my mattress so easy. Thank you so much! I cannot say enough!
