Sleep Number offers adjustable beds designed to individualize sleep experiences, improving lives. Their mattresses allow partners to adjust each side to their ideal firmness, support, and pressure-relieving comfort, achieving a Sleep Number setting for deep, restful sleep. The Sleep Number smart bed features SleepIQâ„¢ technology to track and optimize sleep. Customers can complete their sleep setup with the exclusive Sleep Number bedding collection, including comforters and support pillows. Reviews highlight good customer service, with customers feeling not pressured or rushed when trying options. One reviewer described it as "1 of the best customer experiences I've had ever." Another noted store helpers were willing to help and took care of every need. Customers found the experience very pleasant and relaxed, without pressure. While acknowledging the bed is expensive and can have issues like the app or losing air, the bed is described as comfortable when working well. Customers are looking forward to their new Sleep Number mattress.
I had a wonderful experience at the West Madison store purchasing my C4. My sleep has been so amazing I bought my son a C2. Bill was a great help keeping us in budget and provided us with a fantastic experience.
August 2025
Excellent service and very professional and knowledgeable about the beds. We purchased the i8 Kingsize and I literally have no back issues since we switched to this bed. If we have any questions we have called the store and the sales team have always been helpful and walk us through any questions we may have. Great service... read full comment
May 2024
Very professional operation! Solid product knowledge and listened well to what we were trying to solve. I am hoping the implementation mets our expectations. Will post update after we sleep on it for a while.