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“Chris Collins - Mortgage - in Janesville is a thoughtful and thorough person in the business. He has many years of experience, which shows when you first meet with him. If you are looking for a mortgage in Janesville or Delavan, you'll appreciate his expertise when you meet him.”
“I left a poor review today after a recent visit.
I was surprised when the bank manager called me back regarding my review about 10 minutes after I posted it.
He was very apologetic. He addressed the issues, offered a helpful solution, and implemented it. He also gave me his direct number and told me to call it if I ever had another bad experience. That's good service.”
“We would like to recognize John Kohn as giving exceptional customer service. We came in a couple weeks ago because we suspected we were being scammed. Mr. Kohn immediately dropped everything else he was doing and sat us down to take a look. We were being scammed and because of Mr. Kohn’s quick action to freeze our accounts, we didn’t lose any money. He has been very helpful with all the subsequent procedures we needed to do, too. Thank you Mr. kohn!”
“I have been a member at BCCU for more than 30 years and have always found that they are helpful and friendly. Any time we had any issues with our accounts/debit cards/loans /setting up accounts- they have always cleared any problems.”
“Melanie the branch manager was a pleasure to work with. She took care of everything and then some. Hard to find service like this anymore. Great attitude and conversation”
“Jess helped us get our kids set up with accounts and made the experience delightful. She even stayed 30 minutes past closing to make sure we were all taken care of, and never made us feel like a burden. Highly recommend!”
“Grateful for Shawn who made resolving some fraudulent charges from my account a priority. He was understanding and comforting. The fraudulent funds were very quickly credited to my account the next day. I have never encountered anything negative about BMO and it’s nice to know they have my back!”
“We’ve been members of BHCCU for 15 years and we have enjoyed the experience. After leaving a nation wide big bank the customer service at Blackhawk is 1000% better than anything we’d previously experienced.”
“Jamie Rae is so amazing! She helped me with finding out what I needed to do in order to get my finances together! She is so positive and kind in the process and never made me feel judged or dumb! She is amazing and all the staff there are quick to help with a smile!”
“This branch of CHASE is very welcoming and the employees are very helpful, friendly and polite. The branche is clean Brite and inviting, there's never a long wait and parking is good as well as the wheelchair accessibility.”
9AM - 5PM
2652 N Lexington Dr, Janesville
Banks
“My wife and I received excellent service when it was PCCU and had to get used to a few changes when it became ECU however there service has always been excellent. There was a few staff changes when ECU took over however they were just as polite and courteous as when it was PCCU. Have had home loan and car loans with them they were always helpful and either did what we asked or suggested what they would be able to do in that situation. Was at another local well known LARGE credit union who actually laughed at my wife and I when asked about a small loan. Fortunately that made us move to PCCU/ECU thank goodness or we likely would not been able to buy a house or car!”
9AM - 5PM
18 N Arch St, Janesville
Banks
“I have been here almost a year after banking with chime. Customer service was great, had my social leaked in AT&T breach and they tried opening up another account. it was handled excellently and in a timely manner.”
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“Been banking with this bank for 7 years and I couldn't imagine another bank I'd wanna be with. Their friendly, helpful, and do amazing things for the community! Keep up the great work yall!”