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“This was best experience I could have asked for. Jesus was very informative and made the transition of service very easy. He was very pleasant to work with, I would recommend him to anyone! Couldn't thank him enough for his help today!”
“Just some minor confusion on the claim that was done online. The first attendant could locate the claim, so another young man located it. It went very well after that.”
“Just wanted to take a minute to say how wonderful this store is! Customer service is exceptional and they actually review your acct and try to save you money and make suggest additional services and cancel othered that don’t make sense. I will not go to another Verizon store this is my go to store! Shout out to Adam today and his excellent customer service and knowledge. I upgraded two lines on my account iphone15s and added services and he got my monthly bill to be LESS than what I was paying. Upgraded and setup of 2 new phones, review of acct and outcome in less than 90 mins…. Well done Adam!!!! Thank you.”
“We were helped by Nick through a few complications with switching phones - he gave great information, and was very helpful with all our questions and needs. We are grateful!”
“Our LG's finally need replacing. My wife and I prebought the Samsung s24. Hope it is as good a phone as the LGs were. Guys working helped us with everthing we needed, nice to see you again Damian!”
“Tina is an asset to this place, she helped us fix multiple, multiple issues with the way our phones had been set up (by the AT&T customer service, we were on the phone for about 6 HOURS total as they mixed up our numbers and SIMs.Not only was Tina professional and very patient, she was helping a lot of customers and she got us out of there with everything fixed. 5/5 stars”
“We had an excellent experience today with Ryan and Cody. Super helpful and concerned about our needs vs getting a new phone in our hand. Keep up the great work guys!!”
“I was in the office two months ago and I had a great experience. I showed up 5 minutes prior to closing. The representative I believe his name was Eric was amazing! He stayed over to reprogram my new phone. Excellent costumer service and a great employee. I hope I got his name right.”
“A good place to go and get a cellphone plan. They have variety of decent phones and plenty of montly plan choices without the hook (2 year plan requirements) that bigger phone companies have.”
“After saying I would never need a phone one because I don't need people to know where I am every day /timed and I have minimal friends. I've been with US Cellular since I was ????... maybe 20 (couple decades ago) I still would rather have landlines and then voice recorder. Keep it simple. Especially when you don't have much technological understanding, general understanding, anxiety (so I have to REALLY hope I get a patient employee) ??????????I get the joy of changing phones and my nasty anxiety is already kicking in already. I hope to solve this 3G issue asap.??Megan Jackson”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
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“Went to get a new phone and join Verizon… I was beyond pleased with the service today. Very happy with my phone. The employee was incredibly thorough in his explanation of everything about the service, the phone and the product.”