“We've been banking with this bank for many years. It amazes me, that they know me on a first name basis, and I go there once a month. The staff is always very friendly and courteous. My only complaint, is they stopped giving calenders out ?”
“Been banking with this bank for 7 years and I couldn't imagine another bank I'd wanna be with. Their friendly, helpful, and do amazing things for the community! Keep up the great work yall!”
“We would like to recognize John Kohn as giving exceptional customer service. We came in a couple weeks ago because we suspected we were being scammed. Mr. Kohn immediately dropped everything else he was doing and sat us down to take a look. We were being scammed and because of Mr. Kohn’s quick action to freeze our accounts, we didn’t lose any money. He has been very helpful with all the subsequent procedures we needed to do, too. Thank you Mr. kohn!”
“Nothing but Excellent service from this small town Bank. Staff has been very friendly and willing to offer help with anything I have needed for over 25 years with them. My family and I will be life long customers. Thank You.”
“Melanie the branch manager was a pleasure to work with. She took care of everything and then some. Hard to find service like this anymore. Great attitude and conversation”
“We’ve been members of BHCCU for 15 years and we have enjoyed the experience. After leaving a nation wide big bank the customer service at Blackhawk is 1000% better than anything we’d previously experienced.”
“Grateful for Shawn who made resolving some fraudulent charges from my account a priority. He was understanding and comforting. The fraudulent funds were very quickly credited to my account the next day. I have never encountered anything negative about BMO and it’s nice to know they have my back!”
8:30AM - 5PM
2330 Kennedy Rd, Janesville“Jess helped us get our kids set up with accounts and made the experience delightful. She even stayed 30 minutes past closing to make sure we were all taken care of, and never made us feel like a burden. Highly recommend!”
“Jamie Rae is so amazing! She helped me with finding out what I needed to do in order to get my finances together! She is so positive and kind in the process and never made me feel judged or dumb! She is amazing and all the staff there are quick to help with a smile!”
“Laurie Van Horn is the most amazing person. I always went through her for all my needs. She left and I stopped coming in for 5 years, I had something come up where I needed to come in for the first time in years and she was there! Laurie is the best employee and bhccu is so lucky to have her. I have never had any issues when working with Laurie, she gets done what needs to get done and is super knowledgeable. All of my questions are always answered.”
“This branch of CHASE is very welcoming and the employees are very helpful, friendly and polite. The branche is clean Brite and inviting, there's never a long wait and parking is good as well as the wheelchair accessibility.”
9AM - 5PM
2652 N Lexington Dr, Janesville“My wife and I received excellent service when it was PCCU and had to get used to a few changes when it became ECU however there service has always been excellent. There was a few staff changes when ECU took over however they were just as polite and courteous as when it was PCCU. Have had home loan and car loans with them they were always helpful and either did what we asked or suggested what they would be able to do in that situation. Was at another local well known LARGE credit union who actually laughed at my wife and I when asked about a small loan. Fortunately that made us move to PCCU/ECU thank goodness or we likely would not been able to buy a house or car!”
“I have been here almost a year after banking with chime. Customer service was great, had my social leaked in AT&T breach and they tried opening up another account. it was handled excellently and in a timely manner.”
“Dave Holterman and the rest of the employees at First Community Bank Of Milton have been so helpful to me by getting my small business Studio Fx Salon and my home needs taken care of. I love banking with a smaller bank, its the best thing that I’ve ever done. During the start of Covid I called Dave worrying about finances and Dave reassured me that they had my back and was so helpful with new ideas. No matter when I call the bank they are all so eager to help and that’s why I refer clients to this great team!!”