Cricket Wireless Authorized Retailer is a cell phone service provider that offers a range of plans to suit different lifestyles. The store in Ashwaubenon provides unlimited talk, text, and data access, with no annual contract required. Customers have had mixed experiences with the service. Many praise the helpful and knowledgeable staff, such as Jaylynn and Haylee, who have assisted in finding the right phone and plan, as well as providing useful information. However, some customers have reported feeling that the staff seemed disinterested or lacked sufficient product knowledge. The store's phone displays have also been criticized for not allowing easy comparison of different models. On the other hand, customers have been impressed by the variety of speaker brands available. Overall, Cricket Wireless Authorized Retailer provides a range of cell phone services and plans, with a mix of positive and negative customer experiences. Customers are encouraged to visit the Ashwaubenon store to explore the options and see if the service and staff meet their needs.
Jos' provided excellent service and really took her time to set my phone up, despite being the only rep in the store and taking care of other customers simultaneously. The store was clean, well organized, and she was very knowledgeable of the products in which I questioned.
February 2025
Clean store, well trained staff, knowledgeable goes out of there way to save the customer money
December 2023
Much appreciation to Jaylynn for helping my friend find just the right phone and plan today, and transferring necessary info from old phone to new. Thank you for being so patient.
