“Cohen helped me set up a prepaid account today and was very knowledgeable, helpful and friendly. Highly recommend this store and the new location makes it more accessible instead of having to go in the mall.”
8:30AM - 7PM
1620 W Mason St, Green Bay“Scott Canovan was amazing. He listened and helped me. I will continue to stay in Greenbay for my cellcom. Sorry Manitowoc, you were not helpful enough. Once again out of town for service.”
“Went in to upgrade my phone, and Joey went to absolute bat for me. He noticed a few issues with my plan and was able to save me over $70/month.Very impressed with the overall interaction.”
10AM - 7PM
2415 W Mason St, Green Bay“I worked with Ben at this Verizon store. He remembered me from 2+ years ago. He was friendly, and attentive. He even stayed late to make sure my data transferred. I had a lot of data and it took quite a while to transfer to my new phone. He was very personable. I didn't feel like I was talking to a robot while waiting for the data to transfer. He is the reason I drive 45 minutes to go to this store instead of the store 15 minutes from my house.”
8:30 AM - 7 PM
2360 Costco Wy Suite 100, Green Bay“Been with Cellcom for years and years. Amazing staff for they are so patient and talkative. Its nice to visit even if im blowing money on a phone or repairs lol. Amazing service too anywhere i go.”
“Bought our daughter an upgrade to her phone. She went from Android to an iPhone. Had to come back the next day bc her ESIM didn't work so they transferred it to a physical SIM card. She was very helpful and nice. I was just annoyed that we had to come back. At the initial visit, I did not feel like they went through how to set up her phone with her. They automatically set it to transfer everything which would have taken forever instead of letting her choose what he wanted to transfer. Very nice when we came back to fix it. But the initial sale did not explain anything.”
10AM - 8PM
1981 E Mason St #103, Green Bay“The only reason I would recommend this company is because of Store Manager Kevin that works at the Cricket Wireless in Green Bay, WI on the corner of Main and Mason!! He has provided me with the absolute BEST customer service that I have received anywhere in my 32 years alive!! However, your people that work for 611 need to all be fired and hand over the responsibilities to the stores. Those that work in the call center when you call 611 are so absolutely rude and horrible!! They were horrible when I called myself and they were horrible when Kevin called for me. The supervisor we were transferred to on the call was the worst of them all!! Your company should be ashamed of themselves for how they let some of the employees treat customers! You need to hire more like Kevin!! After this incident, Kevin is the ONLY reason why I'm not shutting off my service and going elsewhere!! I know that if I go into this store with an issue, he with do everything and anything he can to make things right or figure out an issue!!”
10AM - 8PM
2476 S Oneida St Ste 130, Green Bay“Much appreciation to Jaylynn for helping my friend find just the right phone and plan today, and transferring necessary info from old phone to new. Thank you for being so patient.”
“Amazing team!!! As soon as i walked in Nelsie greeted me with a smile and made me feel very welcomed. Very informative, helpful, and great deals.Costumer service is a 100%”
“Kelsey deserves the world. So helpful, patience and understanding. Had an iphone not even Steve Jobs could ressurect, but was helpful every step of the way. Definitely deserves 6 figures a year; maybe even more. I know her back hurts from carrying the weight of the team. Literally goes above and beyond”
10AM - 7PM
2230 Main St Ste B, Green Bay“Excellent place to work with us on updating our phones! Especially enjoyed working with Sam Utrie. Very helpful and knowledgeable and great to work with. Thanks Sam!”
“I am a Metro PCS customer and am thoroughly impressed with the service and the amount I'm paying for my phone service! I've looked everywhere to see if I could find cheaper price qoutes for the same service my family and I are receiving and haven't found anything so great that it would make me switch!”
“Jayme is AMAZING. I was hesitant to switch phones. she made it a breeze! very knowledgable, friendly and made it all good for an older person to change! She deserves a raise?”