Did a return with an older lady there and I felt very unwelcoming. She at one point stated she would not do the return when we conflicted over their dresses on their online site.
January 2025
You need an ID to make a return if you don’t have an account with Francesca’s?? What a horrible policy…. That needs to change asap
July 2023
Can’t recommend shopping here enough! Sidney was such a rockstar helping me get ready for my party and knew exactly what to say. My little sister especially loved the cute matching dresses and I’m glad to finally have a place we can both shop!