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“Absolutely fantastic service treated me very kindly and answered every question I had without hesitation love coming here and highly recommend to anyone wanting to sell their jewelry or just get an appraisal”
“I came in to have my Citizen watch looked at and I was pleasantly surprised with CJ and how patient he was. Not only did he figure out the issue and rectify the problem. He was able to assist me with inspecting an engagement ring and purchasing a couple necklaces. CJ was a great help with everything I needed. He even went as far as to print me the directions to set my Citizen watch for future use. Thank you Kay's and more specifically thank you CJ.”
“Recently visited the store while visiting family at WVU. Shop owner was extremely helpful and loved everything on the hoot and howl side. Will definitely visit again when in town!”
“Any gift or repair for any jewelry need, this is the place...informative, talented designers, and any service is done w utmost professionalism and completion ...”
“My brother passed away in 2010 had given me a stainless steel cross necklace before he passed that was his. Two weeks ago it broke after almost 13 years around my neck only coming off for surgery. I was highly upset to say the least money wise it wasn’t worth much being stainless but sentimental value it wasn’t replaceable by any means . Kay’s jewelry was where it was purchased before he passed even found it in the system but said they couldn’t send it away for repair because of the material which I know it’s hard to work with stainless. But someone suggested Allison’s I stopped an checked they was able to repair it an honestly if I didn’t know it was broken two weeks ago even I couldn’t tell it. Yes it was a very long 2weeks for me but today Allison earned a lifetime return customer an Kay’s jewelry well let’s just say they won’t be running my card through their computer ever again. Thank you Allison an your team for excellent work !!!!!! I’d give you 6 stars if it would let me but 5 is all”
“My fiancé and I went in on a Saturday afternoon and were seen immediately. We had all of our questions asked and really enjoyed our experience. We will definitely be back for any jewelry needs!”
“Jess is amazing she is so much help I definitely recommend coming to see her! Went to Meadowbrook mall twice to do a return and they wouldn’t do it so I drove to Morgantown and Jess completed the return no problem”
“Kay's has done a fantastic job with customer service. The manager even offered to drive to pick up my wedding rings the day before my wedding after it got lost in the mail. Repairs have been fast. I am always met with a smile.”
“Amazing customer service and craftsmanship. I took my sons' watch to two different jewelers to be resized. Because of the specific links, one establishment wouldn't even make an attempt, the other quoted me $50 and a three week waiting period. Masman resized the watch and accompanying bracelet in ten minutes for a fraction of the previous quote. Additionally, the individual who assisted us was extremely kind.”
11AM - 8PM
9711 Mall Rd, Morgantown
Jewelry Stores
“Got my daughters second piercing. They handled our chaos so well. My toddler was being crazy, I was more impatient than usual. And the girl who did the piercing was so patient! My oldest checked out by herself and when she did they helped her pick items for the buy 3 get 3.”
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
“Long time gun fan, first time gun buyer. They had quite a good selection of handguns available when I went in and the Taurus 1911 .45 ACP that was $200 off retail really caught my eye. The staff made the buying process absolutely effortless! I fired 100 rounds through the gun on the first day and it didn't jam- a great start! The gun was easy to break down and clean and upon further inspection everything was indeed good!I would highly recommend this shop if you're in town for a solid deal. I'm very pleased with my purchase and the start of a new hobby, which will be competing against my existing hobby of large, gasoline-powered radio controlled model planes.”