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“I can't tell you how great this place is. People who actually know what they're talking about (and what you're talking about!) People who actually care if you get what you're looking for and try and make themselves available to help.I looked around Home Depot, Lowe's & Fastenall for some, what I thought was, basic hardware. No one had it. I tried Heistons as a last resort and from here on out they will be my FIRST stop every time. If you're serious about trying to get the right stuff the first time just start here. Seriously. Plus it's local and unbelievably reasonably priced!”
“If I could give 10 stars I would. Paula, Dustin & Josh were so wonderful to work with and their work was great! Instead of replacing a whole bay window on my house, they were able to change out the pains and saved me thousands of dollars. The old panes had become so foggy that I couldn't see out of them. Only took Dustin & Josh about an hour to replace 4 window panes in the front bay window and a pain from a house window. I didn't even know you could do that! Thank you so much for all your help!!”
“Love going to this place my wife does not approve but I could spend hours in there just looking at stuff and the prices are amazing harbor freight gets a bad rap because the stuff is cheap but even though it's cheap it's still good quality for the most part”
“Canning stuff in stock! The man and the woman there were super nice and helped me find what I was lo ok king for. They had the 1/2 gallon Ball jars for less than half the price of amazon. I'll be back, thank you!”
“OMG it's a paint store, a hardware store AND a post office. How convenient. My husband got lost for 45 mins in this store, checking out some of the more hard to find paint options (like the 1776 color collection) and chatting with the folks behind the counter. I love the convenience of a post office and paint store, and the fact that they have a useful selection of hardware (and even some essentials like toilet paper) is awesome. This is an old school shop, and perfect for DIYers to come get what they need to rehab furniture and stock their workshops. We'll be stopping in again next time we're in town!”
“Huge shout out to Cody in lumber on 4/14/22 for helping me out today for my decking needs. He went above and beyond and was over the top satisfactory! Amazing customer service and quick service as well!”
“Can't believe all of the negative reviews on here. Must be Karens or Kens expecting 1960's one to one old time service. Pick up a newspaper or watch the news; it's no longer 1960's and these employees are not your verbal punching bags! Couldn't believe what I was hearing standing behind these entitled adults. Guy in front of me literally yelled and berated a young salesgirl because HE wanted to return an old used nasty mower with no receipt. Lord knows how old it was. Put her in tears. Calling her names. There's no sense in that! Do better Ken! Meanwhile, because she's dealing with a Ken, she's unable to answer the phone. Neither was her coworker who was dealing with a Karen trying to return a bunch of items from Home Depot. Unreal customers! These customers think they're entitled. No wonder people don't want to work in retail. Stay home Karen and Ken! My return went smooth. I followed policy, had my receipt and they were very kind to me. Thanked me for my business.”
“There was a mix up with my last order and everything I ordered was not available for pick up. But home Depot has already reached out and corrected the mistake. Very professional. That's why I love this store so. It's not that they made a mistake, everybody makes mistakes, it's what they do to correct it that matters. Bravo!”
“Lowes is a very good home improvement store. This review is not about Lowes, but instead about the Valspar paint that is sold there. I purchased a gallon of Valspar Reserve, from Lowes, in a red tint to cover a white wall. Valspar guarantees it will cover in one coat. I used standard painting practices of trim work first and rolling afterward, that produced an uneven result with every previous column of paint showing through the newest column. Since the guarantee is right on the can, I took the unused portion back and am expecting to hear from a Valspar representative in the next day to get a refund. I took photos of the finished work to prove the coverage is not what is stated on the can. Lowes people were very helpful.”
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“I got Amerimax "contemporary" style gutter parts from these guys. Their parts were way, way cheaper than anyone else and combined with some negative reviews, I was a little afraid that they were a scam. But everything got here on time and correctly. So I'll order from them again.”