Car Rental in Charleston, WV

“I was a sceptic of this company at first because there are alot of scams going around but Luv Enterprises LLC was the easiest rental I've ever encountered in my life. Easy local pick up and drop off, even on holidays. Car was in great condition for a used vehicle. Description at check out of vehicle was completely accurate. Great mileage. Very helpful and kind staff. Luv will be my go to car rental company from now on. We (LUV) LUV Enterprises ❤️ HIGHLY RECOMMEND”

“Amazing experience with BudgetI have arrived before my scheduled time of pick up and Budget team member sort everything out for me.The car was in an outstanding condition, very clean, neat and I wouldn’t ask for more than that.Thank you for such amazing experience”

“Sherri Doughty, the rental sales agent at the Yeager Airport, Charleston, West Virginia location is absolutely AMAZING!!!

After returning the rental and arriving back home in Miami, I realized I had left over $800 in the center console. Sherri had found it and put it in the safe, ready for my call. After I had gotten in touch with her, she then FedEx'd everything she found back to me.

I am so incredibly impressed and thankful for her honesty and integrity. I am truly grateful for all of her help.

Thanks for being an incredible person”

“My wife and I just returned a rental this morning after a week of usage. When we got the car, such a sweet young lady was working. Upon returning it today, she was working again! Her name is either Isabelle or Isabella I believe. Such a sweetheart. She said she was new but you wouldn’t know it as she was very knowledgeable and her customer service skills are top tier! We were only here for a funeral sadly, and she made sure to give us her condolences. We have never had a more pleasurable experience renting a car and that speaks volumes as we travel A LOT! Please, if you happen to get this young lady, let her know she’s doing an amazing job! 10/10 just dealing with her alone made the experience 10/10. The vehicle was very clean as well and certainly did the job!”

“Ashley and Sarah were the best. Got me into a car for 3+ weeks. They were able to swap me to another when I had a minor issue and were always courteous and communicative. Great people make a great location!”

“Jordan, the general manager truly has been phenomenal throughout the entire process of us needing a vehicle. I'm not going to bother going into full detail, but the customer service of this particular individual is second to none. Enterprise car rental as a whole has just been awesome.”

“I have had the best experience with the girls at Alamo/National at this location!Summar, Cara, and Mindy are always pleasant and happy to assist me. I have experienced seeing them with difficult customers and they are always professional and courteous, even when the customer is rude and demanding.These three women always do their best to meet and exceed the requests of their customers. If something is beyond their means they are apologetic and do everything to make it right, even if that means referring a customer to one of the other rental companies when they have no vehicles available.There are other employees who work here as well, but these three stand out with their excellent performances and their enjoyable conversation.I choose Alamo at the CRW 100% of the time for their customer service, if I go with another company it is merely based on a significant price difference alone!”

“I absolutely LOVE the National Car Rental at CRW. The customer service there is always exceptional. They work to get you in and out and in your car expeditiously, and give you their business card to reach out with any issues. I highly recommend booking with them, you won't be disappointed!”

“I booked a reservation online for the airport location (CRW) as I was flying into Charleston WV. That day was very stressful due to flight delays into Charleston but I was able to get in touch with another branch to let the airport know about the flight delays. Upon arrival, I was greeted by Katie (I think she said she was a branch manager at another location) but she provided excellent customer service. Katie was very patient and understanding. (As a former EHI employee) I give Katie props. She is an incredible employee and she made the interaction as smooth as possible. Aside from that, this location has plenty of newer cars that are very nice. I highly recommend this location and will be dealing with them again in the future.”