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“I appreciate the fast, honest assessment of my car done by this team of experts. I thought my alternator was bad and needed replaced, because the auto parts store checked it and said it wasn't regulating the charge. I called this Quick Lube on recommendation from a friend and they got my car in quickly. Upon their assessment of my car they found the battery and alternator had no problems and told me they couldn't in good conscience change it out. I appreciate that honesty and how quickly they got my car in to be checked. They didn't even charge me for the assessment. I will be bringing another of my vehicles that need work back to them.”
“Wanted to get an exhaust repaired on a truck I just purchased and Muffler Bandit was recommended to me by a friend. They were able to squeeze me in the same week and quoted me a very good price. The technicians are very experienced and Tammy in the office is a pleasure to work with.”
9AM - 5:30PM
1611 S 1st St, Yakima
Auto Repair
“The manager at Elite Tire Center was very professional. I needed to get 8 tires dismounted by the end of the day and the guys were able to squeeze me in right away. I highly recommend using them as I will be from now on!”
“Honesty, Integrity and Ethics is what comes to mind when I think of this family owned business. We have been taking our rigs here for the last decade or so. Sara always puts customer service at the fore front and Jeff and the guys do an amazing job with our cars and trucks. Weather its servicing or repair, they get the job done. They're all knowledgeable and trust worthy.”
“We have been to three other shops including a Mazda dealership twice to fix our brakes and spent over $3,000 and it still was not fixed. I took our car to Auto Care Experts LLC and they finally fixed the issue. From the moment I walked in to schedule my appointment to the final bill I have nothing but good things to say about this business. They have great pricing and they fixed the issue the same day. I will definitely be taking all my vehicles to this shop. Thank you so much!”
“Called to find out a price and time frame for an alternator swap. Clair at the reception desk was SO sweet, informative, friendly, and got me all the answers I needed. Clair was fantastic about communicating to me where the mechanic, Gerardo, was in my repairs. She assured me, as a fellow mechanically illiterate, that these guys were honest, quick, and reliable. Which is key when you're a female and lack knowlege in this arena. True to her word, I had the keys back in hand and a great running vehicle. I will definitely be bringing them repeat business and reference them to anyone asking for a quality mechanic shop.”
“Al & Justin are both very caring and professional
They did everything I ask and I had Daily reports on what was fixed and needed fixed. It was complete in a very timely manner and very affordable. I WILL BE A FOREVER CUSTOMER ?”
“My family has been going to Randy for over a decade and the services are always impeccable and amazing. Great pricing and will always do just the work you ask him about. If he's unsure about something he will tell you up front and will send you to a reputable shop that has more experience in the unsure work. So to sum it all up, His services are and have always been amazing.”
8AM - 6PM
1 E Lincoln Ave, Yakima
Auto Repair
“When you are having car trouble 2368.7 miles from your home and your regular mechanic the primary thoughts going through your mind are finding a car service center that will deliver honest, fast, friendly, exemplary car care.
I am posting here to extend a very sincere, thank you to the staff at Pep Boys of Yakima, Washington for doing just that on my visit today. Special thanks to Fernando and Jeremy.
Thank you, Fernando, for greeting me warmly and professionally by phone and in person as well as explaining every detail to me clearly. Thank you, Jeremy for recognizing that worn rod in my driver wheel side and giving the recommendation for repair, especially since it was a problem that I was aware of, but did not mention.
I appreciate the excellent car service Pep Boys of Yakima provided to keep me driving safely in Yakima and as I get back on the road.
Rosalind”
“This is an awesome place!! Helped me get my dead battery out of my overly complicated Equinox and the new one in really fast. Very professional and patient people. Even the tow people had good things to say about them as we pulled in. Thank you for helping me get my car back to life right in time to get back to work the next day!!”
“Walt was very good to work with. Prompt responses when we had our inquire. It typically takes days to hear back from a dealer and he got back to us on the same day. Car as described and had everything ready for us when we got there. Probably took roughly an hour from test drive to signing.”
“Add on to my previous post- Very happy with the vehicle, the deal and the service. I highly recommend this dealership.
Just had my vehicle serviced and again very happy with the experience. Could not ask for better.”
“always excellent service and very courteous staff at Autometrics. I have several older model, German cars, and I trust them to do the right work correctly. They have never let me down.”
8:30AM - 5PM
730 N 16th Ave UNIT 5, Yakima
Auto Repair
“Hands down best mechanic in town! Took my wife's Buick Enclave to Nedrows in the morning, and within a couple of Hours....diagnostic was complete, gave me price for the repair, and car was done by the time the wifey got off work! Thankyou once again for doing a fantastic job?”
“As a woman, with some mechanical background I am often skeptical when taking my car to the shop. I want honest, quick and thorough service. When my car wouldn't start after replacing the battery, I got on line and googled "mechanics in yakima". After recognizing that none of the repair shops in our area had 1) a web site worthy of scrolling thru 2) great reviews or 3) online scheduling. Oh - and transparent pricing!
Alpha's website made me look 2x to make sure it was local. This told me that these guys are serious about their business and its future success.
They were very responsive when I scheduled, and communicated with me from start to finish. Not only that but they told me that they would help me try and recover costs due to faulty battery installation, which was the cause of my alternator going bad.
Honest, Quick and Thorough!
I hope I don't need to go back anytime soon, but Alpha Import Autowerks is on the top of my go-to list.”
“UPDATE 6/15/2024: The business reached out to me through google reviews asking me to contact them so they can address the concerns. With some hesitation I called them and scheduled them to fix the issues to the fender and swirls on the drivers side door. I have added photos of the re-work, anything that looks like an issue in the new photos are just reflection of clouds as the clear coat is like glass. The work took less then five days and they really did a good job this time around. The issues are completely repaired and the three panels they worked on (both drivers side doors and front fender) are now the nicest looking panels on the car. I'm glad I took it back to them and gave them the opportunity to make things right.
PREVIOUS REVIEW
My wife's car got a small door ding last spring (on driver side rear door) on her 2011 Subaru Impreza (owned since new). The repair was done through the other parties insurance (USAA) in June 2023. The car was completed with swirl marks all over the front driver's side door and the paint was burned through on the bottom of the door body line and front driver's side fender, right in front of the mirror (see pictures). I noticed the swirls immediately so I took a picture but I figured maybe it was normal, assured by a lifetime guarantee, and would go away with a few washes. I didn't notice the burn through marks at this time, wasn't really looking or concerned and mostly focused on the swirls. We washed the car last weekend and noticed the swirls where still in the clear coat and this is when we also noticed the burn through marks on the fender. I went back to Autocraft and the manager said they could fix the swirl marks (no charge) as they just didn't do the final finish but explained to me that they didn't touch the fender (he showed me distent pictures of the work in progress on the front and rear door, mirror removed) and the damage was likely done by a poor detail job with a DA, and mentioned some detail place on 1st then proceed to tell me he does't bad mouth other companies. He assured me that they are professionals and would never do that. I have pictures of the car without the burn marks just months before the work was done (they also took a lot of pictures before work was done, but didn't show me those). I know 100% that the burn through on the fender was done at their shop, he is just as confident that it was done by somebody else, even suggested it could be from a car wash when I told him it couldn't be from a detail job. There is no other explanation, I know the cars history and it was likely washed only twice since the work was done. This is an old daily driver that in the last 10 years doesn't get washed much let alone detailed. The only reason why we had the ding fixed was it was covered by the other peoples insurance, if they would have left without notifying us I assure you the ding would still be in the door. I brought it back to them now because I figured it wasn't a big deal, they would fix it and that would be that. The issues are actually hard to notice unless the car is clean and in good lighting like in the sun. I haven't decided if i'm going to have them fix the swirls, I'm still shocked that they blamed the fender burn on some mystery person with a DA, an auto car wash, or waxing it in the sun (all suggested possibilities). My wife doesn't seem to mind much but for some reason this situation upsets me. If this were to happen again I would not use Autocraft, they are probably fine with that too. Writing this I noticed the difference in taking responsibly between the people that damaged the car and the ones that worked on fixing it.”
7:30AM - 5PM
119 S 1st St, Yakima
Auto Repair
“I really appreciate this place they did a great job on my windshield and very friendly people and great costumer service I was very impressed that they even vacuumed my car. THEY ARE AWESOME !! THANK YOU SO MUCH!!”
7:30AM - 5:30PM
3204 Fruitvale Blvd, Yakima
Auto Repair
“We were passing through and would have been stuck overnight but Hyundai was extremely helpful and able to assist us with a battery and software update. Raphael was extraordinarily helpful! A good man.”
7:30AM - 7PM
1700 E Yakima Ave, Yakima
Auto Repair
“Service advisor Javi was amazing and ensured vehicle was properly cared for as well as addressing a loss in pressure in one of the tires from a nail puncture. Patched the tire and got the first oil change done and I was on my way!”
“This company has great batteries and service. When my Infiniti stopped running while visiting Yakima, the Nissan dealer said they would not work on it. But Yakima Battery was willing to take it and work it into their very full schedule! They replaced the alternator and battery (plus identified and repaired another problem with the car).”
“If you are building out a hot rod I highly recommend Justin, Leonard, and the crew.
These guys are pros and will approach the project as hands on or off as you would like, doing it right. I am incredibly happy with the priceless shared knowledge, overall service, and of course the final results.
Let her eat!”
“This place is my number one stop! They always get me in fast and give me exceptional service! They do not try to charge me for 100 different things or tell me i need this or need that! They get the job done at a fair price and as long as they are in buisness ill be taking my buisness to them! I highly reccomend them to anyone needing their car serviced! Thank you Yakima Automotive!”
“Went in to repair a tire that couldn't be patched, got a good deal for 4 newly used tires. Great helpful service, also got a free carnation flower! Needless to say, they made my day (:”
“I had two quotes to restore my 2012 Prius foggy headlights were $80-100. Steve at Sun West took a look, "they're bad," asked one of his staff to buff the lights, they came out great, not brand new but at least 85% clearer, allowing light to come through which is a safety issue. What a blessing, great customer service that took less than ten minutes but the memory will last a lifetime. Thank you!”
“Brad, the owner, is super honest.
He and his team fit me in all the time. They get me quotes fast. They offer competitive pricing. They explain things as needed.
This is my first and only Google review. I just wanted to thank him and his team.
I have taken my vehicles to him since 2017 or so.
Honest shop with great mechanic service.”
7:30AM - 5:30PM
315 S 2nd Ave, Yakima
Auto Repair
“Just want to say how great customer service I received! Every interaction was friendly and they keep you updated either by call or text. They did a great job with my Dodge Durango bumper and headlight they even helped with one of the fog lights that ran out and replaced it with one that I had bought but couldn’t do it myself. They also washed my car which was really nice of them to do. I will for sure recommend them and keep them in mind if I ever need their services again!”
“Jared is the man to see!! We wanted to get out of a nearly new car and back into a truck and Jared worked his magic! From start to finish he made the process seamless. We are so blessed to have been able to work with Jared and will be back to see him when we’re ready for our next vehicle!”
“Brought in car to see if they could help with all the road noise. They performed magic. Car is quieter with no nerve wracking sounds. Emily was great as she was thorough and always friendly. She even found 2 things she couldn’t do and helped me with that. I highly recommend this shop.”
“The owner was very attentive to my issue and was professional and is very knowledgeable I recommend going to this shop for your vehicle needs!Service: General repairs & maintenance”
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“Great experience. Smooth. No pressure. Signing took 1 to 1.5 hours. Nothing compared to my previous experiences buying a car. Great service, would definitely recommend them to friends and family. Frank was great too work with.”