My prescriptions were sent to the wrong pharmacy and when I called to rectify the issue the woman on the phone was exasperated and rude. I understand being tired but being short and condescending with people trying to access their medicine is unacceptable.
December 2023
The staff at this location has exhibited warmth, patience and kindness each and every time I've associated with anyone. I would like to add that the CVS pharmacy in Hazel Dell are extremely rude and lack all aspects of customer service skills. They are abrupt and always in a rush. They cut you off when you speak and are... read full comment
September 2021
The pharmacy staff are always kind and courteous, and go above and beyond to help me when my insurance is being difficult. This location is constantly busy but the staff are always great.