Columbia Credit Union has been a driving force in the Pacific Northwest for over 70 years, with a legacy of business excellence and a commitment to serving the dynamic communities of Washington State and Oregon's Clackamas, Marion, Multnomah, and Washington counties. The downtown branch of Columbia Credit Union is exemplary, with readily available parking and a service-focused team from teller to manager. Customers consistently feel welcomed, with helpful and courteous staff who provide concise, direct, and polite answers. The branch is praised for its professionalism, efficiency, and the personal connections the staff make with customers. Specific staff members, such as Tracey Ruff, Kaitlyn, Travis, and Justice, have been singled out for their exceptional service and for setting the tone at the downtown branch, which is considered the best among Columbia Credit Union's locations.
I have been using CCU for business banking for several years and have received amazing customer service every time. They make it easy!
May 2025
The downtown branch of Columbia Credit Union is exemplary!!. Parking is readily available and from teller to manager the message is service. Money counts but your people matter!! Thank you for perfection!!
December 2024
I always have felt welcomed in this bank and staff have all been helpful and courteous. When I have questions I don't feel out of line in asking and the answers have always been concise, direct, and polite. Thank you
