Furniture Stores in Tacoma, WA

“Needed to replace my mattress and shopped around and ended up at mattress firm. Don was awesome! He helped me figure out which mattress was best for me and showed some really neat new style of bedframes. Will definitely be back when I need a new mattress!”

“The sales person named Van was knowledge and professional and this made it easy to purchase our bed. I would recommend harness furniture, it's a good store.”

“Rebecca has helped us on two occasions. Both times has answered all our questions and is very kowlwegable about the products. One thing I appreciated is if she doesn't know the answer, she doesn't pretend to and got us the correct information.”

“In order to get into the store you do have to climb a set of steps. I didn't see a ramp or elevator but that doesn't mean they're not there. If you have accessibility needs I would recommend giving them a call.
Went here looking for a bookshelf. Wasn't able to find exactly what I wanted but they had a ton of beautiful pieces at decent prices. Very helpful staff.”

“The delivery was perfect. On time, quick, and complete. They took care and made sure I knew how to use all the recliners functions. The recliners are perfect as well.”

“Yong Jordt ordered a loveseat from you. From the order to the delivery everything was exceptional. They were even considerate enough to remove their shoes in her house. I would highly recommend your company to everyone I know.”

“Went out looking for a sofa or loveseat, and ended up finding a beautiful cedar box. It's perfect for blankets or towels, or a kids' toy chest. How ironic that I basically ended up leaving with a "treasure chest" for a bargain price. Thank yall for letting me look to find this nice little American made piece!”

“Came here looking for a nice mantle timber and possible vanity. They have a very freindly staff. Knowledgable and passionate owners and crew all around. From helping with measurmements and sizing, color, type, etc..I was able to find the perfect piece. The vanity We were seeking was also unique in the seep shape I was looking for. After a couple weeks we we're able to find a piece that matched exactly what we needed. They also know their history on a lot of the stock in their shop, which is rare. Very competitive pricing and they will do all cutting, planins, sanding, etc in huse for you if you need. I will be back if I have more projects in the future. Check em out!”

“I’ve always loved this world market and I’m so glad it’s still open! But this time was made even better by Gail! She was so amazing, kind, thoughtful and cheerful with every customer she met. She took additional time at the register with everyone to make sure their needs were met and other customers weren’t getting upset. It was a beautiful display of human kindness all around and I wish there were more people like Gail in this world. You could teach a class on her customer service and kindness. Thank you world market, but especially, thank you Gail!”

“Carlos, Jordan + his team from Madera Furniture Co. are top-notch! Their craftsmanship is spectacular + customer service, from start to finish, was exceptional. Geoff + I are so pleased with the teak workstation that they designed + matched beautifully to complement our 35-yr.-old office set. It fits in perfectly + has transformed our home office for the better. Thanks, Kristin + Geoff”

“We recently walked through here on a beautiful Summer afternoon. This store is curated so well! All the pieces for sale are so cool. I wish we could have taken home a few things, but we landed on a dining room table that had so much character. The staff is friendly and helpful and I highly recommend stopping by if you are in the area!”

“I’m having surgery and need a recliner for my recovery and for the pain I’m having now. I don’t have time to have a custom recliner made. The sales woman was great, looking in the inventory for what she had that would fit my needs and walking me around the floor to try each one out. She then allowed me ample time to sit in the ones I liked to see if they were good or triggered pain. After spending a quite a bit of time elsewhere and leaving in a lot of pain, it was wonderful finding just the right recliner. Can’t wait for delivery!”

“Jonathan was very helpful in finding us the right bed after our nearly two decade old bed had seen better days. There was no sales pressure, and being a long-term customer, we got a great deal. Due to a computer glitch, it took an extra day to schedule delivery, but he worked on it diligently and got us scheduled for the day we initially chose.”

“Turner reupholstered sofa cushions for me and I could not be happier with their work. The quality is perfection, communication was excellent and pricing very reasonable for the work. Lastly, the job was completed in the time frame quoted. I worked directly with Jeff and he was wonderful.”

“Was an awesome experience will tell all to check it out and the staff was great, friendly got us a drink, it was hot, jut all around very great stop and yes I got a mattress”

“My family and I are enjoying our new deck in style thanks to Rich's. We worked with the fantastic Paula Dutton to find just the right comfortable seating arrangement and outdoor table set. This is our second time buying from Rich's and we will continue to go back. They offer personalized service and high-quality furniture proven to withstand our unpredictable PNW weather. Thank you, Paula and Rich's!”

“Really great service all around. Salesperson on the floor was very helpful and gave us 2 swatches to take home so we could make sure about the colors, even though they were the only ones they had for that brand/color. Ordering online was very easy. Lots of communication from them regarding the delivery and the scheduling. Delivery was right on time during the 2 hour window scheduled!”

“I have been extremely happy with the furniture and the rug and accessories that I purchased at Dania. Best of all I recently had to move all of it and it stood up perfectly fine!”

“First time in and we were pleasantly surprised with the inventory. Ayah and Heather were both very helpful, knowledgeable and friendly. We made a purchase and will be back for future needs.”

“This place on Pacific Avenue is starting to look bad, outside is people asking for money and some of the employees are for their race. I am not against any race but I dont like standing in line and someone else comes in and they forget you because rather talk to the other person. Also they cant keep managerEverything was good. They took my payment and got right onto my problem with my microwave.”

“My sister came here and Kylene was amazing. She helped her right away and was so nice. The gentleman came out and put together the bedset and tv did a great job. They took great care of my family and I’m glad we came across this store. I highly recommend them. Keep up the great work. They really work hard and love their jobs. Wish I coulda tipped the guys that came and took care of my sister.”

“Bought my sofa fro Paty furniture in December. Of course the day it was to be delivered my phone was acting up so we couldn't communicate to verify that I was home. With my work schedule and an ice storm blocking the progress I was worried that I wouldn't get the sofa in time for Christmas. The store managers worked with me and my wacky work schedule until finally on Christmas Eve their super efficient delivery crew dropped off my sofa-literally a Christmas Eve gift. Paty furniture has a good selection of beautiful furnishings, affordable prices and a dedicated staff. I will most certainly shop with them again. As you can see from the photo my new sofa is completely integrated into my world.”

“Absolutely worst customer service. I spoke with the customer Service department after receiving a mattress that is disintegrating. Mattress Depot used to carry Emerald Home & they said that I needed to contact Emerald. I sent photos and had them look at everything and never heard back. I contacted again and still didn’t hear back so third times the charm, I asked to speak with a manager, and I finally get someone to help. I spoke with Brenda, who was really great. she got us processed for a refund, which was great! However, she was unable to help me with how to get The refund, Wyatt is not being sent to the Bonney Lake store rather it is going to Bellevue, which is over an hour away from us, and unsure of who the check is made out to. I asked if I could speak with the credit department to see how to figure this part out and she said absolutely they would call me back & took my phone number. I raved about Emerald home to mattress depot into all my friends and told them how great and easy the process was! Five minutes later, the process became extremely uneasy… there was four different phone calls being made to me, No one could figure out the amount or how I was gonna get a check, where the check was going, who it was made out to, etc etc. I asked if I could speak with a manager, and I was told absolutely. I spoke with the manager, Jeanette, who was unbelievably rude. She was so condescending and negative towards me that I had zero patience left at this point of dealing with this for three months and now three hours worth of phone calls.. I asked her to not be so negative and we could come to a resolution, and she continued to interrupt me and tell me that she was not irritated or in a bad mood. However, the tone was severely different. She repeatedly cut me off and interrupted me. Then proceeded to tell me that she could not tell me how much the refund check was for, where it was going, how I would get the refund, nothing of that matter. She told me that they were refunding mattress depot for the full amount, & mattress Depot could decide to give me the refund or not. This is not a warranty. Because mattress Depot could decide to not give me a refund if they don’t want to.. I lost my mind. Absolutely I said “JFC, this is absurd!!” It is unreal that I could pay $1500 + Tax for a mattress then be told “ehh - they decide if they want to refund you, whatever agreement they want” THAT IS NOT A WARRANTY. A warranty would go straight to the customer. All the hoops later, and I have to wait to hear from Matress Depot on when and IF they even get the check. I would be shocked if this manager even decides to send it. I should not have cursed but this company was beyond. I called Mattress Depot back and told them the problem, the manager said he will figure it out once they get the check and we can go from there. Don’t waste your money on this company. Don’t waste your time. Don’t buy into the gimmick of a warranty. Here is to hoping that 3 years after buying my mattress, I get a refund for a new one and didn’t waste my money. But I can assure you, I will make sure everyone knows this company is crooked and not true to their word!

Update: my $1500 mattress refund is now being given to mattress depot since it was marked defective. I was told that I do not get a refund and instead $500 off a new $1500-2000 mattress. What a complete ripoff. Shame on emerald for offering a warranty that they do not uphold.

UPDATE: Jeanette spoke with the general manager of mattress depot who said they will not be issuing us any sort of refund. Emerald home said that they will take care of us as customers on their end. And Jeanette processed the check for our defective mattress and we will have it next week.
All the moving parts of this and different stores and managers not chatting with each other to figure it out, Emerald home made it right!”

“I love Macy’s, and the store in Tacoma has a lot of beautiful products. The customer service is also fantastic.

I was looking for a rice cooker and a couple of extra firm pillows from Macy’s. I was to get a couple of nice pillows, but the rice cooker I had to order it. I was able to order it in-store for home delivery, and the customer service rep helped me with it.

I’ll be shopping at this Macy’s again.”

“I was in the Tacoma area to run a marathon, so I stopped in here to buy some drinks. Everything was well organized in the drinks section, so the items that I was looking for were easy to find. The prices were also pretty reasonable. Since I only had a couple of items, I got in line to use one of the self checkout kiosks. It was a quick and easy transaction which is on par with almost every Target that I've visited.”